How much does a Customer Service and Support Representative II make in District of Columbia? The average Customer Service and Support Representative II salary in District of Columbia is $49,550 as of March 26, 2024, but the range typically falls between $44,470 and $56,250. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service and Support Representative II Salary | $39,845 | DC | March 26, 2024 |
25th Percentile Customer Service and Support Representative II Salary | $44,470 | DC | March 26, 2024 |
50th Percentile Customer Service and Support Representative II Salary | $49,550 | DC | March 26, 2024 |
75th Percentile Customer Service and Support Representative II Salary | $56,250 | DC | March 26, 2024 |
90th Percentile Customer Service and Support Representative II Salary | $62,350 | DC | March 26, 2024 |
Customer Service Representative
Luminate Broadband - Craig, CO
Customer Support Representative I
Square Enix America - El Segundo, CA
Laboratory Sales Support Representative
Lighthouse Lab Services - Kalamazoo, MI
Customer Service Representative II
Force America - Meridian, ID
The Customer Service and Support Representative II resolves mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. Responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Being a Customer Service and Support Representative II may utilize a customer relationship application or database to record activities and research product information. Analyze a customer's service needs and refer to other service or technical departments for follow up as needed. In addition, Customer Service and Support Representative II requires a high school diploma or its equivalent. Typically reports to Customer Service Manager. Being a Customer Service and Support Representative II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as a Customer Service and Support Representative II typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
0 - 1 years experience
High School Diploma or Technical Certificate
1 - 3 years experience
High School Diploma or Technical Certificate
3 - 5 years experience
High School Diploma or Technical Certificate
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Naval Anacost Annex, DC | Avg. Salary $49,548 | Date Updated March 26, 2024 |
Location Parcel Return Service, DC | Avg. Salary $49,548 | Date Updated March 26, 2024 |
Location Washington, DC | Avg. Salary $49,548 | Date Updated March 26, 2024 |
Location Washington Navy Yard, DC | Avg. Salary $49,548 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Service Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative IV | Experience 5 - 7 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
About District of Columbia Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More
Recently searched related titles: Contact Tracer
Recently searched companies with related titles : Aetna, Inc. Customer Service
Recently searched related titles: Client Relationship Coordinator, Customer Development Representative, Dealer Services Coordinator
Jobs with a similar salary range to Customer Service and Support Representative II : Client Relations Associate, Customer Success Associate, Customer Support Advocate, Comfort Advisor, Consumer Service Associate, Contact Center Consultant
Salary estimation for Customer Service and Support Representative II at companies like : C/O Wrightsville Day Committee, NACOG Transportation Planner, Community Senate, , NC
Jobs with a similar salary range to Customer Service and Support Representative II : Help Desk Agent, Member Experience Associate, Csa