How much does a Technical Customer Support Representative - Tier 1 make in District of Columbia? The average Technical Customer Support Representative - Tier 1 salary in District of Columbia is $43,270 as of March 26, 2024, but the range typically falls between $39,090 and $47,970. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Technical Customer Support Representative - Tier 1 Salary | $35,284 | DC | March 26, 2024 |
25th Percentile Technical Customer Support Representative - Tier 1 Salary | $39,090 | DC | March 26, 2024 |
50th Percentile Technical Customer Support Representative - Tier 1 Salary | $43,270 | DC | March 26, 2024 |
75th Percentile Technical Customer Support Representative - Tier 1 Salary | $47,970 | DC | March 26, 2024 |
90th Percentile Technical Customer Support Representative - Tier 1 Salary | $52,249 | DC | March 26, 2024 |
Technical Support Representative
Luxer One - 95652, CA
Contract Technical & Warranty Support Rep I
Fluidra North America - Canby, OR
Cerbo - Portland, OR
Customer Support Representative-III
Prokatchers - San Francisco, CA
The Technical Customer Support Representative - Tier 1 addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Provides basic technical support and assistance to customers via e-mail, phone, or chat. Being a Technical Customer Support Representative - Tier 1 documents support interactions, including details of inquiries, complaints, comments, and actions taken. Provides customers with preventive maintenance and configuration recommendations. In addition, Technical Customer Support Representative - Tier 1 possesses a basic understanding of the organization's products and services. Escalates more complex inquiries to a higher level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Technical Customer Support Representative - Tier 1 works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
0 - 1 years experience
High School Diploma or Technical Certificate
1 - 3 years experience
High School Diploma or Technical Certificate
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Naval Anacost Annex, DC | Avg. Salary $43,265 | Date Updated March 26, 2024 |
Location Parcel Return Service, DC | Avg. Salary $43,265 | Date Updated March 26, 2024 |
Location Washington, DC | Avg. Salary $43,265 | Date Updated March 26, 2024 |
Location Washington Navy Yard, DC | Avg. Salary $43,265 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Technical Customer Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Specialist I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Specialist II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
About District of Columbia Washington, D.C. is located in the mid-Atlantic region of the U.S. East Coast. Due to the District of Columbia retrocession, the city has a total area....More
Recently searched related titles: Water Operator, Fabrication Technician, Central Scheduling
Jobs with a similar salary range to Technical Customer Support Representative - Tier 1 : Customer Support Technician, Technical Customer Support, Ops Agent, Customer Service Consultant, Customer Service Escalation Representative, Customer Service Technical Analyst
Salary estimation for Technical Customer Support Representative - Tier 1 at companies like : Crappie LLC, Www Primaryhealthcarecenters, Brian U Loncar
Jobs with a similar salary range to Technical Customer Support Representative - Tier 1 : Traffic Agent, Employee Relations Investigator, Merchandise Flow Team Member