How much does a Call Center Agent Quality Monitoring Senior Analyst make in Delaware? The average Call Center Agent Quality Monitoring Senior Analyst salary in Delaware is $61,200 as of April 24, 2024, but the range typically falls between $52,700 and $70,000. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $44,961 | DE | April 24, 2024 |
25th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $52,700 | DE | April 24, 2024 |
50th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $61,200 | DE | April 24, 2024 |
75th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $70,000 | DE | April 24, 2024 |
90th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $78,012 | DE | April 24, 2024 |
The Call Center Agent Quality Monitoring Senior Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Call Center Agent Quality Monitoring Senior Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Call Center Agent Quality Monitoring Senior Analyst may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. Being a Call Center Agent Quality Monitoring Senior Analyst contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Call Center Agent Quality Monitoring Senior Analyst typically requires 2 or more years of related experience. (Copyright 2024 Salary.com)
2 - 4 years experience
Bachelor's Degree
4 - 7 years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Bear, DE | Avg. Salary $62,706 | Date Updated April 24, 2024 |
Location Delaware City, DE | Avg. Salary $62,767 | Date Updated April 24, 2024 |
Location Harrington, DE | Avg. Salary $63,730 | Date Updated April 24, 2024 |
Location Lewes, DE | Avg. Salary $63,730 | Date Updated April 24, 2024 |
Location Middletown, DE | Avg. Salary $62,887 | Date Updated April 24, 2024 |
Location Milford, DE | Avg. Salary $63,730 | Date Updated April 24, 2024 |
Location Rehoboth Beach, DE | Avg. Salary $63,971 | Date Updated April 24, 2024 |
Location Seaford, DE | Avg. Salary $62,706 | Date Updated April 24, 2024 |
Location Smyrna, DE | Avg. Salary $63,008 | Date Updated April 24, 2024 |
Location Bethany Beach, DE | Avg. Salary $63,971 | Date Updated April 24, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Quality Analyst | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Quality Manager | Experience 3 - 5 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
About Delaware Delaware is 96 miles (154 km) long and ranges from 9 miles (14 km) to 35 miles (56 km) across, totaling 1,954 square miles (5,060 km2), making it the ....More
Recently searched related titles: Quality Assurance Coach, Senior Biomedical Technician
Jobs with a similar salary range to Call Center Agent Quality Monitoring Senior Analyst : Clinical Research Fellow, Gemologist, Able Seaman
Salary estimation for Call Center Agent Quality Monitoring Senior Analyst at companies like : Nevada Threat Analysis Center, American Military University/American Public University , Historic District, e staley manufacturing Co