How much does a Contact Center Planning and Monitoring Senior Analyst make in Delaware? The average Contact Center Planning and Monitoring Senior Analyst salary in Delaware is $61,000 as of March 26, 2024, but the range typically falls between $52,530 and $69,790. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Contact Center Planning and Monitoring Senior Analyst Salary | $44,819 | DE | March 26, 2024 |
25th Percentile Contact Center Planning and Monitoring Senior Analyst Salary | $52,530 | DE | March 26, 2024 |
50th Percentile Contact Center Planning and Monitoring Senior Analyst Salary | $61,000 | DE | March 26, 2024 |
75th Percentile Contact Center Planning and Monitoring Senior Analyst Salary | $69,790 | DE | March 26, 2024 |
90th Percentile Contact Center Planning and Monitoring Senior Analyst Salary | $77,793 | DE | March 26, 2024 |
Primient - Glenview, IL
AbbVie - Irvine, CA
Financial Reporting & Accounting Policy Senior Analyst (Hybrid)
Redwood Trust Inc - Irvine, CA
Golden Entertainment, Inc. - Las Vegas, NV
The Contact Center Planning and Monitoring Senior Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Contact Center Planning and Monitoring Senior Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Contact Center Planning and Monitoring Senior Analyst may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. Being a Contact Center Planning and Monitoring Senior Analyst contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Contact Center Planning and Monitoring Senior Analyst typically requires 2 or more years of related experience. (Copyright 2024 Salary.com)
2 - 4 years experience
Bachelor's Degree
4 - 7 years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Bear, DE | Avg. Salary $62,560 | Date Updated March 26, 2024 |
Location Delaware City, DE | Avg. Salary $62,620 | Date Updated March 26, 2024 |
Location Harrington, DE | Avg. Salary $63,581 | Date Updated March 26, 2024 |
Location Lewes, DE | Avg. Salary $63,581 | Date Updated March 26, 2024 |
Location Middletown, DE | Avg. Salary $62,740 | Date Updated March 26, 2024 |
Location Milford, DE | Avg. Salary $63,581 | Date Updated March 26, 2024 |
Location Rehoboth Beach, DE | Avg. Salary $63,822 | Date Updated March 26, 2024 |
Location Seaford, DE | Avg. Salary $62,560 | Date Updated March 26, 2024 |
Location Smyrna, DE | Avg. Salary $62,860 | Date Updated March 26, 2024 |
Location Bethany Beach, DE | Avg. Salary $63,822 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Quality Analyst | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Scheduler I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
About Delaware Delaware is 96 miles (154 km) long and ranges from 9 miles (14 km) to 35 miles (56 km) across, totaling 1,954 square miles (5,060 km2), making it the ....More
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