upper level job

How much does a Customer Care Team Leader make in Delaware? The average Customer Care Team Leader salary in Delaware is $64,000 as of February 26, 2024, but the range typically falls between $56,600 and $72,500. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Care Team Leader Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Care Team Leader Salary $49,863 DE February 26, 2024
25th Percentile Customer Care Team Leader Salary $56,600 DE February 26, 2024
50th Percentile Customer Care Team Leader Salary $64,000 DE February 26, 2024
75th Percentile Customer Care Team Leader Salary $72,500 DE February 26, 2024
90th Percentile Customer Care Team Leader Salary $80,239 DE February 26, 2024
25% $56,600 10% $49,863 90% $80,239 75% $72,500 $64,000 50%(Median) Didn’t find job title? Click
Change Search Criteria

Job Description

The Customer Care Team Leader responds to and resolves escalated issues and/or unique or complex requests from customers. Acts as team lead for a customer service team that responds to phone or e-mail, non-technical service requests from customers. Being a Customer Care Team Leader identifies system and workflow improvements to enhance the team's efficiency. Monitors daily workflow and ensures that correct procedures are followed. In addition, Customer Care Team Leader coaches and guides less experienced team members. May assist manager with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or its equivalent. Typically reports to head of a unit/department. Being a Customer Care Team Leader contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Customer Care Team Leader typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)

Employers: Job Description Management Tool

Job Openings for Customer Care Team Leader in Delaware
Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Select a city to view specific salary and bonus information for Customer Care Team Leader

Loading results...
Location Avg. Salary Date Updated
Location Bear, DE Avg. Salary $65,648 Date Updated February 26, 2024
Location Delaware City, DE Avg. Salary $65,673 Date Updated February 26, 2024
Location Harrington, DE Avg. Salary $66,230 Date Updated February 26, 2024
Location Lewes, DE Avg. Salary $66,230 Date Updated February 26, 2024
Location Middletown, DE Avg. Salary $65,682 Date Updated February 26, 2024
Location Milford, DE Avg. Salary $66,230 Date Updated February 26, 2024
Location Rehoboth Beach, DE Avg. Salary $66,482 Date Updated February 26, 2024
Location Seaford, DE Avg. Salary $65,131 Date Updated February 26, 2024
Location Smyrna, DE Avg. Salary $65,750 Date Updated February 26, 2024
Location Bethany Beach, DE Avg. Salary $66,482 Date Updated February 26, 2024

Jobs with a similar salary range to Customer Care Team Leader : Energy Associate, City Librarian, Science Librarian

lower level job