upper level job

How much does an Inbound Customer Resolution Specialist IV make in Delaware? The average Inbound Customer Resolution Specialist IV salary in Delaware is $58,870 as of April 24, 2024, but the range typically falls between $50,580 and $68,840. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Inbound Customer Resolution Specialist IV Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Inbound Customer Resolution Specialist IV Salary $43,032 DE April 24, 2024
25th Percentile Inbound Customer Resolution Specialist IV Salary $50,580 DE April 24, 2024
50th Percentile Inbound Customer Resolution Specialist IV Salary $58,870 DE April 24, 2024
75th Percentile Inbound Customer Resolution Specialist IV Salary $68,840 DE April 24, 2024
90th Percentile Inbound Customer Resolution Specialist IV Salary $77,917 DE April 24, 2024
25% $50,580 10% $43,032 90% $77,917 75% $68,840 $58,870 50%(Median) Didn’t find job title? Click
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Job Description

The Inbound Customer Resolution Specialist IV researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being an Inbound Customer Resolution Specialist IV handles difficult situations and assists in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Inbound Customer Resolution Specialist IV may require an associate's degree. Typically reports to a supervisor or manager. Being an Inbound Customer Resolution Specialist IV has gained full proficiency in a broad range of activities related to the job. Independently performs a wide range of complex duties under general guidance from supervisors. Working as an Inbound Customer Resolution Specialist IV typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Inbound Customer Resolution Specialist IV in Delaware

Career Path for this job

  1. Down a level:

    Call Center Representative III - Inbound

    3 - 5 years experience
    High School Diploma or Technical Certificate

  2. This Job:

    Inbound Customer Resolution Specialist IV

    5 - 7 years experience
    High School Diploma or Technical Certificate

  3. Up a level:

    Inbound Call Center Supervisor

    3 + years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Inbound Customer Resolution Specialist IV

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Location Avg. Salary Date Updated
Location Bear, DE Avg. Salary $60,373 Date Updated April 24, 2024
Location Delaware City, DE Avg. Salary $60,431 Date Updated April 24, 2024
Location Harrington, DE Avg. Salary $61,359 Date Updated April 24, 2024
Location Lewes, DE Avg. Salary $61,359 Date Updated April 24, 2024
Location Middletown, DE Avg. Salary $60,547 Date Updated April 24, 2024
Location Milford, DE Avg. Salary $61,359 Date Updated April 24, 2024
Location Rehoboth Beach, DE Avg. Salary $61,591 Date Updated April 24, 2024
Location Seaford, DE Avg. Salary $60,373 Date Updated April 24, 2024
Location Smyrna, DE Avg. Salary $60,663 Date Updated April 24, 2024
Location Bethany Beach, DE Avg. Salary $61,591 Date Updated April 24, 2024
lower level job