Room Reservation Services Manager Salary in Delaware

The Room Reservation Services Manager trains reservation agents and front desk operators to make room reservations for customers. Oversees the room reservation staff to ensure maximum customer satisfaction. Being a Room Reservation Services Manager ensures rooms are not overbooked and that guests receive requested rooms. Forecasts regular room bookings and designs promotional programs to increase the sales of un-booked rooms. In addition, Room Reservation Services Manager handles any room disputes. May require a bachelor's degree in area of specialty. Typically reports to a hotel manager. The Room Reservation Services Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Room Reservation Services Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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