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How much does a Customer Service Escalation Manager make in Florida? The average Customer Service Escalation Manager salary in Florida is $95,100 as of March 26, 2024, but the range typically falls between $75,900 and $113,000. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Service Escalation Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Escalation Manager Salary $58,419 FL March 26, 2024
25th Percentile Customer Service Escalation Manager Salary $75,900 FL March 26, 2024
50th Percentile Customer Service Escalation Manager Salary $95,100 FL March 26, 2024
75th Percentile Customer Service Escalation Manager Salary $113,000 FL March 26, 2024
90th Percentile Customer Service Escalation Manager Salary $129,297 FL March 26, 2024
25% $75,900 10% $58,419 90% $129,297 75% $113,000 $95,100 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Escalation Manager acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Oversees the resolution of customer complaints that have escalated to the highest level within the organization. Being a Customer Service Escalation Manager exercises a large degree individual discretion. Requires a thorough knowledge of the products/services offered and extensive customer service skills. In addition, Customer Service Escalation Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Working as a Customer Service Escalation Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Location Avg. Salary Date Updated
Location Coconut Creek, FL Avg. Salary $96,677 Date Updated March 26, 2024
Location Alachua, FL Avg. Salary $90,472 Date Updated March 26, 2024
Location Alford, FL Avg. Salary $85,268 Date Updated March 26, 2024
Location Altamonte Springs, FL Avg. Salary $94,976 Date Updated March 26, 2024
Location Altha, FL Avg. Salary $87,470 Date Updated March 26, 2024
Location Altoona, FL Avg. Salary $92,173 Date Updated March 26, 2024
Location Alturas, FL Avg. Salary $94,275 Date Updated March 26, 2024
Location Alva, FL Avg. Salary $93,374 Date Updated March 26, 2024
Location Anna Maria, FL Avg. Salary $94,775 Date Updated March 26, 2024
Location Anthony, FL Avg. Salary $89,972 Date Updated March 26, 2024
lower level job