How much does a Customer Service/Retention Manager make in Florida? The average Customer Service/Retention Manager salary in Florida is $86,243 as of March 26, 2024, but the range typically falls between $76,993 and $99,403. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service/Retention Manager Salary | $68,571 | FL | March 26, 2024 |
25th Percentile Customer Service/Retention Manager Salary | $76,993 | FL | March 26, 2024 |
50th Percentile Customer Service/Retention Manager Salary | $86,243 | FL | March 26, 2024 |
75th Percentile Customer Service/Retention Manager Salary | $99,403 | FL | March 26, 2024 |
90th Percentile Customer Service/Retention Manager Salary | $111,384 | FL | March 26, 2024 |
Licensed Customer Service Representative
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Customer Service Manager, Learning & Development
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Commercial Lines Insurance CSR/Assistant Account Manager
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The Customer Service/Retention Manager takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Manages all customer retention activities. Being a Customer Service/Retention Manager is responsible for leading a team of retention members. Maintains industry relationships and develops budgets and controls costs. In addition, Customer Service/Retention Manager requires a bachelor's degree in area of specialty. Typically reports to head of a unit/department. The Customer Service/Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Service/Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Coconut Creek, FL | Avg. Salary $87,674 | Date Updated March 26, 2024 |
Location Alachua, FL | Avg. Salary $82,046 | Date Updated March 26, 2024 |
Location Alford, FL | Avg. Salary $77,327 | Date Updated March 26, 2024 |
Location Altamonte Springs, FL | Avg. Salary $86,131 | Date Updated March 26, 2024 |
Location Altha, FL | Avg. Salary $79,324 | Date Updated March 26, 2024 |
Location Altoona, FL | Avg. Salary $83,589 | Date Updated March 26, 2024 |
Location Alturas, FL | Avg. Salary $85,495 | Date Updated March 26, 2024 |
Location Alva, FL | Avg. Salary $84,678 | Date Updated March 26, 2024 |
Location Anna Maria, FL | Avg. Salary $85,949 | Date Updated March 26, 2024 |
Location Anthony, FL | Avg. Salary $81,593 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Experience Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Experience Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Customer Retention Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Retention Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Customer Segment Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
About Florida Florida (/ˈflɒrɪdə/ (listen); Spanish for "land of flowers") is the southernmost contiguous state in the United States. The state is bordered to the w....More
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