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How much does a Help Desk Tier 1 Specialist make in Florida? The average Help Desk Tier 1 Specialist salary in Florida is $47,100 as of April 24, 2024, but the range typically falls between $42,490 and $52,210. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Help Desk Tier 1 Specialist Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Help Desk Tier 1 Specialist Salary $38,293 FL April 24, 2024
25th Percentile Help Desk Tier 1 Specialist Salary $42,490 FL April 24, 2024
50th Percentile Help Desk Tier 1 Specialist Salary $47,100 FL April 24, 2024
75th Percentile Help Desk Tier 1 Specialist Salary $52,210 FL April 24, 2024
90th Percentile Help Desk Tier 1 Specialist Salary $56,862 FL April 24, 2024
25% $42,490 10% $38,293 90% $56,862 75% $52,210 $47,100 50%(Median) Didn’t find job title? Click
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Job Description

The Help Desk Tier 1 Specialist identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Tier 1 Specialist documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Tier 1 Specialist may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typically reports to a supervisor. Being a Help Desk Tier 1 Specialist possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Job Openings for Help Desk Tier 1 Specialist in Florida
  • Position: Help Desk (Service Desk) Specialist. Contract/Location: National Capital Region / Pensacola, FL Overview. NAIS LLC is seeking an experienced Help...
    - 1 Day Ago
  • Job title. Help Desk Specialist. Location. 4025 Esplanade Way, Tallahassee, FL 32311. Job Description. Attend training sessions and webinars to learn acces...
    - 1 Day Ago
  • Job Summary Under the direction of the Global Service Desk Manager, responsibilities will include providing direct support to end-users on hardware, softwa...
    - 3 Days Ago
  • Help Desk Engineer. MIAMI, FL (On-Site). WHAT YOU'LL DO. In the role of a Help Desk Engineer, responsibilities revolve around offering technical assistance...
    - 1 Day Ago
  • Job Description. We are seeking a talented Help Desk Specialist to join our team. The ideal candidate will have a passion for providing exceptional custome...
    - 4 Days Ago

Career Path for this job

  1. This Job:

    Help Desk Tier 1 Specialist

    0 - 1 years experience
    Associate's Degree

  2. Up a level:

    Help Desk Technician II

    1 - 3 years experience
    Associate's Degree

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Select a city to view specific salary and bonus information for Help Desk Tier 1 Specialist

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Location Avg. Salary Date Updated
Location Coconut Creek, FL Avg. Salary $47,884 Date Updated April 24, 2024
Location Alachua, FL Avg. Salary $44,811 Date Updated April 24, 2024
Location Alford, FL Avg. Salary $42,234 Date Updated April 24, 2024
Location Altamonte Springs, FL Avg. Salary $47,042 Date Updated April 24, 2024
Location Altha, FL Avg. Salary $43,324 Date Updated April 24, 2024
Location Altoona, FL Avg. Salary $45,654 Date Updated April 24, 2024
Location Alturas, FL Avg. Salary $46,695 Date Updated April 24, 2024
Location Alva, FL Avg. Salary $46,249 Date Updated April 24, 2024
Location Anna Maria, FL Avg. Salary $46,943 Date Updated April 24, 2024
Location Anthony, FL Avg. Salary $44,563 Date Updated April 24, 2024

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