How much does a Technical Customer Support Representative - Tier 1 make in Florida? The average Technical Customer Support Representative - Tier 1 salary in Florida is $37,030 as of April 24, 2024, but the range typically falls between $33,450 and $41,050. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Technical Customer Support Representative - Tier 1 Salary | $30,191 | FL | April 24, 2024 |
25th Percentile Technical Customer Support Representative - Tier 1 Salary | $33,450 | FL | April 24, 2024 |
50th Percentile Technical Customer Support Representative - Tier 1 Salary | $37,030 | FL | April 24, 2024 |
75th Percentile Technical Customer Support Representative - Tier 1 Salary | $41,050 | FL | April 24, 2024 |
90th Percentile Technical Customer Support Representative - Tier 1 Salary | $44,710 | FL | April 24, 2024 |
The Technical Customer Support Representative - Tier 1 addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Provides basic technical support and assistance to customers via e-mail, phone, or chat. Being a Technical Customer Support Representative - Tier 1 documents support interactions, including details of inquiries, complaints, comments, and actions taken. Provides customers with preventive maintenance and configuration recommendations. In addition, Technical Customer Support Representative - Tier 1 possesses a basic understanding of the organization's products and services. Escalates more complex inquiries to a higher level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Technical Customer Support Representative - Tier 1 works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
0 - 1 years experience
High School Diploma or Technical Certificate
1 - 3 years experience
High School Diploma or Technical Certificate
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Coconut Creek, FL | Avg. Salary $37,653 | Date Updated April 24, 2024 |
Location Alachua, FL | Avg. Salary $35,236 | Date Updated April 24, 2024 |
Location Alford, FL | Avg. Salary $33,209 | Date Updated April 24, 2024 |
Location Altamonte Springs, FL | Avg. Salary $36,990 | Date Updated April 24, 2024 |
Location Altha, FL | Avg. Salary $34,067 | Date Updated April 24, 2024 |
Location Altoona, FL | Avg. Salary $35,899 | Date Updated April 24, 2024 |
Location Alturas, FL | Avg. Salary $36,717 | Date Updated April 24, 2024 |
Location Alva, FL | Avg. Salary $36,367 | Date Updated April 24, 2024 |
Location Anna Maria, FL | Avg. Salary $36,912 | Date Updated April 24, 2024 |
Location Anthony, FL | Avg. Salary $35,041 | Date Updated April 24, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Technical Customer Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Specialist I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Specialist II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
About Florida Florida (/ˈflɒrɪdə/ (listen); Spanish for "land of flowers") is the southernmost contiguous state in the United States. The state is bordered to the w....More
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