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How much does a Technical Customer Support Representative - Tier 1 make in Florida? The average Technical Customer Support Representative - Tier 1 salary in Florida is $37,030 as of April 24, 2024, but the range typically falls between $33,450 and $41,050. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Technical Customer Support Representative - Tier 1 Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Customer Support Representative - Tier 1 Salary $30,191 FL April 24, 2024
25th Percentile Technical Customer Support Representative - Tier 1 Salary $33,450 FL April 24, 2024
50th Percentile Technical Customer Support Representative - Tier 1 Salary $37,030 FL April 24, 2024
75th Percentile Technical Customer Support Representative - Tier 1 Salary $41,050 FL April 24, 2024
90th Percentile Technical Customer Support Representative - Tier 1 Salary $44,710 FL April 24, 2024
25% $33,450 10% $30,191 90% $44,710 75% $41,050 $37,030 50%(Median) Didn’t find job title? Click
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Job Description

The Technical Customer Support Representative - Tier 1 addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Provides basic technical support and assistance to customers via e-mail, phone, or chat. Being a Technical Customer Support Representative - Tier 1 documents support interactions, including details of inquiries, complaints, comments, and actions taken. Provides customers with preventive maintenance and configuration recommendations. In addition, Technical Customer Support Representative - Tier 1 possesses a basic understanding of the organization's products and services. Escalates more complex inquiries to a higher level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Technical Customer Support Representative - Tier 1 works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Job Openings for Technical Customer Support Representative - Tier 1 in Florida
  • Why USAA. Let’s do something that really matters. We have an important mission: serving the members of the military community and their families. It’s both...
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  • Looking for an AMAZING Career Opportunity. Volt is NOW HIRING a. REMOTE – HVAC Customer Support Representative. in. Fort Myers, Fl. This successful candida...
    - 3 Days Ago
  • Company Description. Zybra is a leading provider of state-of-the-art automated bike rental systems based in Fort Lauderdale, FL. We specialize in designing...
    - 1 Day Ago
  • Technical Customer Service Representative. WFA Cross Media Measurement Initiative. Miami, FL/On Site. Full Time Position: Some evenings and weekends as par...
    - 5 Days Ago

Career Path for this job

  1. This Job:

    Technical Customer Support Representative - Tier 1

    0 - 1 years experience
    High School Diploma or Technical Certificate

  2. Up a level:

    Technical Customer Support Representative - Tier 2

    1 - 3 years experience
    High School Diploma or Technical Certificate

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Select a city to view specific salary and bonus information for Technical Customer Support Representative - Tier 1

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Location Avg. Salary Date Updated
Location Coconut Creek, FL Avg. Salary $37,653 Date Updated April 24, 2024
Location Alachua, FL Avg. Salary $35,236 Date Updated April 24, 2024
Location Alford, FL Avg. Salary $33,209 Date Updated April 24, 2024
Location Altamonte Springs, FL Avg. Salary $36,990 Date Updated April 24, 2024
Location Altha, FL Avg. Salary $34,067 Date Updated April 24, 2024
Location Altoona, FL Avg. Salary $35,899 Date Updated April 24, 2024
Location Alturas, FL Avg. Salary $36,717 Date Updated April 24, 2024
Location Alva, FL Avg. Salary $36,367 Date Updated April 24, 2024
Location Anna Maria, FL Avg. Salary $36,912 Date Updated April 24, 2024
Location Anthony, FL Avg. Salary $35,041 Date Updated April 24, 2024

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