How much does a Health Plan Member Services Manager make in the United States? The average Health Plan Member Services Manager salary in the United States is $93,400 as of March 26, 2024, but the range typically falls between $82,700 and $106,600. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Health Plan Member Services Manager Salary | $72,958 | US | March 26, 2024 |
25th Percentile Health Plan Member Services Manager Salary | $82,700 | US | March 26, 2024 |
50th Percentile Health Plan Member Services Manager Salary | $93,400 | US | March 26, 2024 |
75th Percentile Health Plan Member Services Manager Salary | $106,600 | US | March 26, 2024 |
90th Percentile Health Plan Member Services Manager Salary | $118,618 | US | March 26, 2024 |
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The Health Plan Member Services Manager collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Being a Health Plan Member Services Manager manages the recruitment, hiring, training, scheduling, and performance management of staff. Ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. In addition, Health Plan Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Health Plan Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Health Plan Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
3 + years experience
High School Diploma or Technical Certificate
5 + years experience
Bachelor's Degree
Bachelor's Degree
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