How much does a Help Desk Technician I make in the United States? The average Help Desk Technician I salary in the United States is $49,600 as of April 24, 2024, but the range typically falls between $44,800 and $55,000. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Help Desk Technician I Salary | $40,430 | US | April 24, 2024 |
25th Percentile Help Desk Technician I Salary | $44,800 | US | April 24, 2024 |
50th Percentile Help Desk Technician I Salary | $49,600 | US | April 24, 2024 |
75th Percentile Help Desk Technician I Salary | $55,000 | US | April 24, 2024 |
90th Percentile Help Desk Technician I Salary | $59,916 | US | April 24, 2024 |
The Help Desk Technician I identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Technician I documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Technician I may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typically reports to a supervisor. Being a Help Desk Technician I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
0 - 1 years experience
Associate's Degree
1 - 3 years experience
Associate's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Help Desk Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Help Desk Support Specialist II | Experience 1 - 3 | EducationAssociates | Salary Compared to This Job |
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