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How much does a Help Desk Technician III make in the United States? The average Help Desk Technician III salary in the United States is $67,300 as of February 26, 2024, but the range typically falls between $60,700 and $75,400. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Help Desk Technician III Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Help Desk Technician III Salary $54,691 US February 26, 2024
25th Percentile Help Desk Technician III Salary $60,700 US February 26, 2024
50th Percentile Help Desk Technician III Salary $67,300 US February 26, 2024
75th Percentile Help Desk Technician III Salary $75,400 US February 26, 2024
90th Percentile Help Desk Technician III Salary $82,775 US February 26, 2024
25% $60,700 10% $54,691 90% $82,775 75% $75,400 $67,300 50%(Median) Didn’t find job title? Click
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Job Description

The Help Desk Technician III identifies, researches and resolves the most complex technical problems. Provides support to end users for computer, application, system, device, access and hardware issues. Being a Help Desk Technician III documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Technician III coordinates with other teams or specialists to resolve an issue. May be responsible for the resolution of escalated issues of higher difficulty. May train, coach or assist less experienced team members. May require an associate's degree or its equivalent. Typically reports to a supervisor or manager. Being a Help Desk Technician III has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as a Help Desk Technician III typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

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Average Base Salary

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60700
75400
67300

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
61800
77500
68900
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Help Desk Technician III in the United States. The base salary for Help Desk Technician III ranges from $60,700 to $75,400 with the average base salary of $67,300. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $61,800 to $77,500 with the average total cash compensation of $68,900.
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60700
75400

 

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