upper level job

How much does a Contact Center Planning and Monitoring Senior Analyst make in Hawaii? The average Contact Center Planning and Monitoring Senior Analyst salary in Hawaii is $62,800 as of March 26, 2024, but the range typically falls between $54,080 and $71,850. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Contact Center Planning and Monitoring Senior Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Planning and Monitoring Senior Analyst Salary $46,141 HI March 26, 2024
25th Percentile Contact Center Planning and Monitoring Senior Analyst Salary $54,080 HI March 26, 2024
50th Percentile Contact Center Planning and Monitoring Senior Analyst Salary $62,800 HI March 26, 2024
75th Percentile Contact Center Planning and Monitoring Senior Analyst Salary $71,850 HI March 26, 2024
90th Percentile Contact Center Planning and Monitoring Senior Analyst Salary $80,090 HI March 26, 2024
25% $54,080 10% $46,141 90% $80,090 75% $71,850 $62,800 50%(Median) Didn’t find job title? Click
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Job Description

The Contact Center Planning and Monitoring Senior Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Contact Center Planning and Monitoring Senior Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Contact Center Planning and Monitoring Senior Analyst may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. Being a Contact Center Planning and Monitoring Senior Analyst contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Contact Center Planning and Monitoring Senior Analyst typically requires 2 or more years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Contact Center Planning and Monitoring Senior Analyst in Hawaii

Career Path for this job

  1. Down a level:

    Call Center Agent Quality Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. This Job:

    Contact Center Planning and Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

  3. Up a level:

    Call Center Quality Manager

    3 - 5 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Contact Center Planning and Monitoring Senior Analyst

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Location Avg. Salary Date Updated
Location Ewa Beach, HI Avg. Salary $62,499 Date Updated March 26, 2024
Location Kaneohe, HI Avg. Salary $62,499 Date Updated March 26, 2024
Location Pearl City, HI Avg. Salary $62,499 Date Updated March 26, 2024
Location Waipahu, HI Avg. Salary $62,439 Date Updated March 26, 2024
Location Aiea, HI Avg. Salary $62,499 Date Updated March 26, 2024
Location Anahola, HI Avg. Salary $62,079 Date Updated March 26, 2024
Location Camp H M Smith, HI Avg. Salary $62,499 Date Updated March 26, 2024
Location Captain Cook, HI Avg. Salary $62,079 Date Updated March 26, 2024
Location Eleele, HI Avg. Salary $62,079 Date Updated March 26, 2024
Location Fort Shafter, HI Avg. Salary $62,499 Date Updated March 26, 2024
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