Customer Service and Support Team Leader Salary in Hawaii
Customer Service and Support Team Leader Salary in Hawaii
How much does a Customer Service and Support Team Leader make in Hawaii? The average Customer Service and Support Team Leader salary in Hawaii is $65,590 as of March 26, 2024, but the range typically falls between $58,060 and $74,340. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service and Support Team Leader Salary | $51,204 | HI | March 26, 2024 |
| 25th Percentile Customer Service and Support Team Leader Salary | $58,060 | HI | March 26, 2024 |
| 50th Percentile Customer Service and Support Team Leader Salary | $65,590 | HI | March 26, 2024 |
| 75th Percentile Customer Service and Support Team Leader Salary | $74,340 | HI | March 26, 2024 |
| 90th Percentile Customer Service and Support Team Leader Salary | $82,306 | HI | March 26, 2024 |
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Job Description
The Customer Service and Support Team Leader responds to and resolves escalated issues and/or unique or complex requests from customers. Acts as team lead for a customer service team that responds to phone or e-mail, non-technical service requests from customers. Being a Customer Service and Support Team Leader identifies system and workflow improvements to enhance the team's efficiency. Monitors daily workflow and ensures that correct procedures are followed. In addition, Customer Service and Support Team Leader coaches and guides less experienced team members. May assist manager with scheduling. May be authorized to approve special adjustments or exceptions for a customer. May require a bachelor's degree or its equivalent. Typically reports to head of a unit/department. Being a Customer Service and Support Team Leader contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Customer Service and Support Team Leader typically requires 4 to 7 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
-
Down a level:
Customer Care Representative IV
5 - 7 years experience
High School Diploma or Technical Certificate -
This Job:
Customer Service and Support Team Leader
2 + years experience
Bachelor's Degree -
Up a level:
Customer Care Supervisor
3 + years experience
Bachelor's Degree
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Select a city to view specific salary and bonus information for Customer Service and Support Team Leader
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Ewa Beach, HI | Avg. Salary $65,275 | Date Updated March 26, 2024 |
| Location Kaneohe, HI | Avg. Salary $65,275 | Date Updated March 26, 2024 |
| Location Pearl City, HI | Avg. Salary $65,275 | Date Updated March 26, 2024 |
| Location Waipahu, HI | Avg. Salary $65,212 | Date Updated March 26, 2024 |
| Location Aiea, HI | Avg. Salary $65,275 | Date Updated March 26, 2024 |
| Location Anahola, HI | Avg. Salary $64,835 | Date Updated March 26, 2024 |
| Location Camp H M Smith, HI | Avg. Salary $65,275 | Date Updated March 26, 2024 |
| Location Captain Cook, HI | Avg. Salary $64,835 | Date Updated March 26, 2024 |
| Location Eleele, HI | Avg. Salary $64,835 | Date Updated March 26, 2024 |
| Location Fort Shafter, HI | Avg. Salary $65,275 | Date Updated March 26, 2024 |
About Hawaii
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About Hawaii Hawaii (/həˈwaɪi/ (listen) hə-WY-ee; Hawaiian: Hawaiʻi [həˈvɐjʔi]) is the 50th and most recent state to have joined the United States, having receive....More
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