How much does an Inbound Customer Support and Service Supervisor make in Hawaii? The average Inbound Customer Support and Service Supervisor salary in Hawaii is $62,380 as of April 24, 2024, but the range typically falls between $54,640 and $72,470. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Inbound Customer Support and Service Supervisor Salary | $47,593 | HI | April 24, 2024 |
25th Percentile Inbound Customer Support and Service Supervisor Salary | $54,640 | HI | April 24, 2024 |
50th Percentile Inbound Customer Support and Service Supervisor Salary | $62,380 | HI | April 24, 2024 |
75th Percentile Inbound Customer Support and Service Supervisor Salary | $72,470 | HI | April 24, 2024 |
90th Percentile Inbound Customer Support and Service Supervisor Salary | $81,656 | HI | April 24, 2024 |
The Inbound Customer Support and Service Supervisor monitors metrics and targets for service volume, sales, and timeliness. Supervises inbound contact center agents and operations focusing on selling products or services. Being an Inbound Customer Support and Service Supervisor implements sales and product training to update staff on product and service offerings, customer response standards, scripts, operational policies, and procedures. Responds to escalated calls with remedies or solutions. In addition, Inbound Customer Support and Service Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Inbound Customer Support and Service Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as an Inbound Customer Support and Service Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
3 + years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Ewa Beach, HI | Avg. Salary $62,072 | Date Updated April 24, 2024 |
Location Kaneohe, HI | Avg. Salary $62,072 | Date Updated April 24, 2024 |
Location Pearl City, HI | Avg. Salary $62,072 | Date Updated April 24, 2024 |
Location Waipahu, HI | Avg. Salary $62,012 | Date Updated April 24, 2024 |
Location Aiea, HI | Avg. Salary $62,072 | Date Updated April 24, 2024 |
Location Anahola, HI | Avg. Salary $61,654 | Date Updated April 24, 2024 |
Location Camp H M Smith, HI | Avg. Salary $62,072 | Date Updated April 24, 2024 |
Location Captain Cook, HI | Avg. Salary $61,654 | Date Updated April 24, 2024 |
Location Eleele, HI | Avg. Salary $61,654 | Date Updated April 24, 2024 |
Location Fort Shafter, HI | Avg. Salary $62,072 | Date Updated April 24, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Inbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Inbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
About Hawaii Hawaii (/həˈwaɪi/ (listen) hə-WY-ee; Hawaiian: Hawaiʻi [həˈvɐjʔi]) is the 50th and most recent state to have joined the United States, having receive....More
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