At Risk Customer Support Representative I Salary in Iowa

The At Risk Customer Support Representative I addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Being an At Risk Customer Support Representative I requires a high school diploma or equivalent. Offers discounts or special deals as needed and within pre-established limits. In addition, At Risk Customer Support Representative I typically reports to a supervisor or manager. Being an At Risk Customer Support Representative I may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)

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