Customer Service and Support Representative I Salary in Iowa
Customer Service and Support Representative I Salary in Iowa
How much does a Customer Service and Support Representative I make in Iowa? The average Customer Service and Support Representative I salary in Iowa is $36,890 as of March 26, 2024, but the range typically falls between $33,230 and $41,420. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service and Support Representative I Salary | $29,898 | IA | March 26, 2024 |
| 25th Percentile Customer Service and Support Representative I Salary | $33,230 | IA | March 26, 2024 |
| 50th Percentile Customer Service and Support Representative I Salary | $36,890 | IA | March 26, 2024 |
| 75th Percentile Customer Service and Support Representative I Salary | $41,420 | IA | March 26, 2024 |
| 90th Percentile Customer Service and Support Representative I Salary | $45,544 | IA | March 26, 2024 |
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Job Description
The Customer Service and Support Representative I resolve routine and basic problems and communicates solution or requested information to the customer. Respond to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Being a Customer Service and Support Representative I may utilize a customer relationship application or database to record activities and research product information. Analyze a customer's service needs and refer to other service or technical departments for follow up as needed. In addition, Customer Service and Support Representative I requires a high school diploma or its equivalent. Typically reports to the Customer Service Manager. Being a Customer Service and Support Representative I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
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Career Path for this job
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This Job:
Customer Service and Support Representative I
0 - 1 years experience
High School Diploma or Technical Certificate -
Up a level:
Customer Care Representative II
1 - 3 years experience
High School Diploma or Technical Certificate
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Select a city to view specific salary and bonus information for Customer Service and Support Representative I
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Ackley, IA | Avg. Salary $35,301 | Date Updated March 26, 2024 |
| Location Ackworth, IA | Avg. Salary $37,228 | Date Updated March 26, 2024 |
| Location Adair, IA | Avg. Salary $37,035 | Date Updated March 26, 2024 |
| Location Adel, IA | Avg. Salary $37,151 | Date Updated March 26, 2024 |
| Location Afton, IA | Avg. Salary $37,035 | Date Updated March 26, 2024 |
| Location Agency, IA | Avg. Salary $36,804 | Date Updated March 26, 2024 |
| Location Ainsworth, IA | Avg. Salary $36,534 | Date Updated March 26, 2024 |
| Location Akron, IA | Avg. Salary $33,952 | Date Updated March 26, 2024 |
| Location Albert City, IA | Avg. Salary $33,914 | Date Updated March 26, 2024 |
| Location Albia, IA | Avg. Salary $37,035 | Date Updated March 26, 2024 |
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Level of Education
- Customer Service and Support Representative I Salaries with a High School Diploma or Technical Certificate
- Customer Service and Support Representative I Salaries with an Associate's Degree
- Customer Service and Support Representative I Salaries with a Bachelor's Degree
- Customer Service and Support Representative I Salaries with a Master's Degree or MBA
- Customer Service and Support Representative I Salaries with a JD, MD, PhD or Equivalent
Customer Service and Support Representative I Salary by Global Country
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About Iowa Iowa (/ˈaɪəwə/ (listen)) is a state in the Midwestern United States, bordered by the Mississippi River to the east and the Missouri River and Big Siou....More
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