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How much does a Customer Service Center Scheduler I make in Iowa? The average Customer Service Center Scheduler I salary in Iowa is $50,293 as of March 26, 2024, but the range typically falls between $43,943 and $59,043. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Service Center Scheduler I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Center Scheduler I Salary $38,162 IA March 26, 2024
25th Percentile Customer Service Center Scheduler I Salary $43,943 IA March 26, 2024
50th Percentile Customer Service Center Scheduler I Salary $50,293 IA March 26, 2024
75th Percentile Customer Service Center Scheduler I Salary $59,043 IA March 26, 2024
90th Percentile Customer Service Center Scheduler I Salary $67,009 IA March 26, 2024
25% $43,943 10% $38,162 90% $67,009 75% $59,043 $50,293 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Center Scheduler I assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Customer Service Center Scheduler I assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Customer Service Center Scheduler I may require a bachelor's degree. Typically reports to a manager. Being a Customer Service Center Scheduler I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Customer Service Center Scheduler I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Customer Service Center Scheduler I in Iowa

Career Path for this job

  1. This Job:

    Customer Service Center Scheduler I

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Scheduler II

    2 - 4 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Customer Service Center Scheduler I

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Location Avg. Salary Date Updated
Location Ackley, IA Avg. Salary $48,121 Date Updated March 26, 2024
Location Ackworth, IA Avg. Salary $50,747 Date Updated March 26, 2024
Location Adair, IA Avg. Salary $50,485 Date Updated March 26, 2024
Location Adel, IA Avg. Salary $50,642 Date Updated March 26, 2024
Location Afton, IA Avg. Salary $50,485 Date Updated March 26, 2024
Location Agency, IA Avg. Salary $50,169 Date Updated March 26, 2024
Location Ainsworth, IA Avg. Salary $49,802 Date Updated March 26, 2024
Location Akron, IA Avg. Salary $46,282 Date Updated March 26, 2024
Location Albert City, IA Avg. Salary $46,229 Date Updated March 26, 2024
Location Albia, IA Avg. Salary $50,485 Date Updated March 26, 2024

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