How much does an Inbound Customer Resolution Specialist II make in Iowa? The average Inbound Customer Resolution Specialist II salary in Iowa is $38,840 as of March 26, 2024, but the range typically falls between $34,340 and $45,000. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Inbound Customer Resolution Specialist II Salary | $30,243 | IA | March 26, 2024 |
25th Percentile Inbound Customer Resolution Specialist II Salary | $34,340 | IA | March 26, 2024 |
50th Percentile Inbound Customer Resolution Specialist II Salary | $38,840 | IA | March 26, 2024 |
75th Percentile Inbound Customer Resolution Specialist II Salary | $45,000 | IA | March 26, 2024 |
90th Percentile Inbound Customer Resolution Specialist II Salary | $50,608 | IA | March 26, 2024 |
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The Inbound Customer Resolution Specialist II researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information by following standard scripts and procedures. Being an Inbound Customer Resolution Specialist II typically requires a high school diploma or its equivalent. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Inbound Customer Resolution Specialist II typically reports to a supervisor or manager. Being an Inbound Customer Resolution Specialist II gains or has attained full proficiency in a specific area of discipline. Works under moderate supervision. Working as an Inbound Customer Resolution Specialist II typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
0 - 1 years experience
High School Diploma or Technical Certificate
1 - 3 years experience
High School Diploma or Technical Certificate
3 - 5 years experience
High School Diploma or Technical Certificate
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Ackley, IA | Avg. Salary $37,174 | Date Updated March 26, 2024 |
Location Ackworth, IA | Avg. Salary $39,203 | Date Updated March 26, 2024 |
Location Adair, IA | Avg. Salary $39,000 | Date Updated March 26, 2024 |
Location Adel, IA | Avg. Salary $39,122 | Date Updated March 26, 2024 |
Location Afton, IA | Avg. Salary $39,000 | Date Updated March 26, 2024 |
Location Agency, IA | Avg. Salary $38,757 | Date Updated March 26, 2024 |
Location Ainsworth, IA | Avg. Salary $38,473 | Date Updated March 26, 2024 |
Location Akron, IA | Avg. Salary $35,754 | Date Updated March 26, 2024 |
Location Albert City, IA | Avg. Salary $35,713 | Date Updated March 26, 2024 |
Location Albia, IA | Avg. Salary $39,000 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Outbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Inbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
About Iowa Iowa (/ˈaɪəwə/ (listen)) is a state in the Midwestern United States, bordered by the Mississippi River to the east and the Missouri River and Big Siou....More
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