Customer Service Center Scheduler I Salary in Illinois
Customer Service Center Scheduler I Salary in Illinois
How much does a Customer Service Center Scheduler I make in Illinois? The average Customer Service Center Scheduler I salary in Illinois is $53,763 as of March 26, 2024, but the range typically falls between $46,973 and $63,113. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service Center Scheduler I Salary | $40,791 | IL | March 26, 2024 |
| 25th Percentile Customer Service Center Scheduler I Salary | $46,973 | IL | March 26, 2024 |
| 50th Percentile Customer Service Center Scheduler I Salary | $53,763 | IL | March 26, 2024 |
| 75th Percentile Customer Service Center Scheduler I Salary | $63,113 | IL | March 26, 2024 |
| 90th Percentile Customer Service Center Scheduler I Salary | $71,626 | IL | March 26, 2024 |
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Job Description
The Customer Service Center Scheduler I assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Customer Service Center Scheduler I assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Customer Service Center Scheduler I may require a bachelor's degree. Typically reports to a manager. Being a Customer Service Center Scheduler I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Customer Service Center Scheduler I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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This Job:
Customer Service Center Scheduler I
0 - 2 years experience
Bachelor's Degree -
Up a level:
Call Center Scheduler II
2 - 4 years experience
Bachelor's Degree
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Select a city to view specific salary and bonus information for Customer Service Center Scheduler I
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Cicero, IL | Avg. Salary $55,108 | Date Updated March 26, 2024 |
| Location Mount Prospect, IL | Avg. Salary $54,897 | Date Updated March 26, 2024 |
| Location Abingdon, IL | Avg. Salary $49,749 | Date Updated March 26, 2024 |
| Location Adair, IL | Avg. Salary $50,222 | Date Updated March 26, 2024 |
| Location Addieville, IL | Avg. Salary $51,010 | Date Updated March 26, 2024 |
| Location Addison, IL | Avg. Salary $54,897 | Date Updated March 26, 2024 |
| Location Akin, IL | Avg. Salary $49,486 | Date Updated March 26, 2024 |
| Location Albany, IL | Avg. Salary $49,066 | Date Updated March 26, 2024 |
| Location Albers, IL | Avg. Salary $51,010 | Date Updated March 26, 2024 |
| Location Albion, IL | Avg. Salary $48,331 | Date Updated March 26, 2024 |
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Level of Education
- Customer Service Center Scheduler I Salaries with a High School Diploma or Technical Certificate
- Customer Service Center Scheduler I Salaries with an Associate's Degree
- Customer Service Center Scheduler I Salaries with a Bachelor's Degree
- Customer Service Center Scheduler I Salaries with a Master's Degree or MBA
- Customer Service Center Scheduler I Salaries with a JD, MD, PhD or Equivalent
Most Popular Cities for Customer Service Center Scheduler I Job
- Paramus, NJ Customer Service Center Scheduler I
- Long Beach, CA Customer Service Center Scheduler I
- Riverside, CA Customer Service Center Scheduler I
- Boston, MA Customer Service Center Scheduler I
- San Diego, CA Customer Service Center Scheduler I
- Nashville, TN Customer Service Center Scheduler I
- Dallas, TX Customer Service Center Scheduler I
- Phoenix, AZ Customer Service Center Scheduler I
- Raleigh, NC Customer Service Center Scheduler I
- Kansas City, MO Customer Service Center Scheduler I
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About Illinois Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross dome....More
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