How much does a Contact Center Representative III - Outbound make in Illinois? The average Contact Center Representative III - Outbound salary in Illinois is $55,639 as of April 24, 2024, but the range typically falls between $47,406 and $67,778. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Contact Center Representative III - Outbound Salary | $39,910 | IL | April 24, 2024 |
25th Percentile Contact Center Representative III - Outbound Salary | $47,406 | IL | April 24, 2024 |
50th Percentile Contact Center Representative III - Outbound Salary | $55,639 | IL | April 24, 2024 |
75th Percentile Contact Center Representative III - Outbound Salary | $67,778 | IL | April 24, 2024 |
90th Percentile Contact Center Representative III - Outbound Salary | $78,831 | IL | April 24, 2024 |
Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Business Process Outsourcing: Business process outsourcing (BPO) is the delegation of one or more IT-intensive business processes to an external provider that, in turn, owns, administrates and manages the selected processes based on defined and measurable performance metrics.
Promotion: Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.
Contact Center Representative III - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative III - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative III - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative III - Outbound works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Contact Center Representative III - Outbound typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)... View full job description
See user submitted job responsibilities for Contact Center Representative III - Outbound.
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Location | Avg. Salary | Date Updated |
---|---|---|
Location Cicero, IL | Avg. Salary $57,053 | Date Updated April 24, 2024 |
Location Mount Prospect, IL | Avg. Salary $56,835 | Date Updated April 24, 2024 |
Location Abingdon, IL | Avg. Salary $51,505 | Date Updated April 24, 2024 |
Location Adair, IL | Avg. Salary $51,995 | Date Updated April 24, 2024 |
Location Addieville, IL | Avg. Salary $52,810 | Date Updated April 24, 2024 |
Location Addison, IL | Avg. Salary $56,835 | Date Updated April 24, 2024 |
Location Akin, IL | Avg. Salary $51,233 | Date Updated April 24, 2024 |
Location Albany, IL | Avg. Salary $50,798 | Date Updated April 24, 2024 |
Location Albers, IL | Avg. Salary $52,810 | Date Updated April 24, 2024 |
Location Albion, IL | Avg. Salary $50,037 | Date Updated April 24, 2024 |
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Contact Center Representative III - Outbound, the upper level is Contact Center Representative IV - Outbound and then progresses to Outbound Contact Center Supervisor.
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative I - Outbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Outbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Jobs with different levels of education may pay very differently. Check the Contact Center Representative III - Outbound salary of your education level.
Contact Center Representative III - Outbound salary varies from country to country. There are several factors that mainly impact the Contact Center Representative III - Outbound salary, including cost of living, economic conditions, market rates and legal differences. Click below to Contact Center Representative III - Outbound salary of the other country.
A job category is a classification or grouping of job positions that share similar characteristics, functions, or industries. Contact Center Representative III - Outbound salary varies from category to category. Click below to see Contact Center Representative III - Outbound salary in different categories.
About Illinois Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross dome....More
Skills associated with Contact Center Representative III - Outbound: Order Processing, Service Management, Ticketing/Tracking, VoIP Software ...More
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