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How much does a Field Customer Support Manager make in Illinois? The average Field Customer Support Manager salary in Illinois is $131,560 as of February 26, 2024, but the range typically falls between $116,130 and $147,180. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Field Customer Support Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Field Customer Support Manager Salary $102,082 IL February 26, 2024
25th Percentile Field Customer Support Manager Salary $116,130 IL February 26, 2024
50th Percentile Field Customer Support Manager Salary $131,560 IL February 26, 2024
75th Percentile Field Customer Support Manager Salary $147,180 IL February 26, 2024
90th Percentile Field Customer Support Manager Salary $161,401 IL February 26, 2024
25% $116,130 10% $102,082 90% $161,401 75% $147,180 $131,560 50%(Median) Didn’t find job title? Click
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Job Description

The Field Customer Support Manager oversees the scheduling and training of field service representatives. Manages the field service personnel who perform on-site routine services including installation, maintenance, and repair. Being a Field Customer Support Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Handles service contracts and directs support services. In addition, Field Customer Support Manager ensure all customer issues are satisfactorily resolved utilizing engineering, manufacturing, and other teams as needed. Typically requires a bachelor's degree. Typically reports to a head of a unit/department. The Field Customer Support Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as a Field Customer Support Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Select a city to view specific salary and bonus information for Field Customer Support Manager

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Location Avg. Salary Date Updated
Location Cicero, IL Avg. Salary $135,063 Date Updated February 26, 2024
Location Mount Prospect, IL Avg. Salary $134,603 Date Updated February 26, 2024
Location Abingdon, IL Avg. Salary $121,430 Date Updated February 26, 2024
Location Adair, IL Avg. Salary $122,900 Date Updated February 26, 2024
Location Addieville, IL Avg. Salary $125,038 Date Updated February 26, 2024
Location Addison, IL Avg. Salary $134,603 Date Updated February 26, 2024
Location Akin, IL Avg. Salary $120,246 Date Updated February 26, 2024
Location Albany, IL Avg. Salary $119,349 Date Updated February 26, 2024
Location Albers, IL Avg. Salary $125,038 Date Updated February 26, 2024
Location Albion, IL Avg. Salary $117,575 Date Updated February 26, 2024

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