How much does a Technical Client Support Team Leader make in Illinois? The average Technical Client Support Team Leader salary in Illinois is $77,600 as of March 26, 2024, but the range typically falls between $67,200 and $90,800. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Technical Client Support Team Leader Salary | $57,731 | IL | March 26, 2024 |
25th Percentile Technical Client Support Team Leader Salary | $67,200 | IL | March 26, 2024 |
50th Percentile Technical Client Support Team Leader Salary | $77,600 | IL | March 26, 2024 |
75th Percentile Technical Client Support Team Leader Salary | $90,800 | IL | March 26, 2024 |
90th Percentile Technical Client Support Team Leader Salary | $102,818 | IL | March 26, 2024 |
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The Technical Client Support Team Leader acts as first level escalation point for more complex or critical customer issues and inquiries. Leads a team that provides technical customer support for an organization's products and services. Being a Technical Client Support Team Leader mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. In addition, Technical Client Support Team Leader monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Client Support Team Leader supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Technical Client Support Team Leader typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
7 + years experience
Bachelor's Degree
3 + years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Cicero, IL | Avg. Salary $79,544 | Date Updated March 26, 2024 |
Location Mount Prospect, IL | Avg. Salary $79,240 | Date Updated March 26, 2024 |
Location Abingdon, IL | Avg. Salary $71,809 | Date Updated March 26, 2024 |
Location Adair, IL | Avg. Salary $72,492 | Date Updated March 26, 2024 |
Location Addieville, IL | Avg. Salary $73,629 | Date Updated March 26, 2024 |
Location Addison, IL | Avg. Salary $79,240 | Date Updated March 26, 2024 |
Location Akin, IL | Avg. Salary $71,430 | Date Updated March 26, 2024 |
Location Albany, IL | Avg. Salary $70,823 | Date Updated March 26, 2024 |
Location Albers, IL | Avg. Salary $73,629 | Date Updated March 26, 2024 |
Location Albion, IL | Avg. Salary $69,762 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Service Team Leader | Experience 2 + | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Specialist I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
About Illinois Illinois (/ˌɪlɪˈnɔɪ/ (listen) IL-ih-NOY) is a state in the Midwestern and Great Lakes region of the United States. It has the fifth largest gross dome....More
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