upper level job

How much does a Help Desk Tier 1 Specialist make in Indiana? The average Help Desk Tier 1 Specialist salary in Indiana is $47,970 as of March 26, 2024, but the range typically falls between $43,270 and $53,180. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Help Desk Tier 1 Specialist Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Help Desk Tier 1 Specialist Salary $38,991 IN March 26, 2024
25th Percentile Help Desk Tier 1 Specialist Salary $43,270 IN March 26, 2024
50th Percentile Help Desk Tier 1 Specialist Salary $47,970 IN March 26, 2024
75th Percentile Help Desk Tier 1 Specialist Salary $53,180 IN March 26, 2024
90th Percentile Help Desk Tier 1 Specialist Salary $57,923 IN March 26, 2024
25% $43,270 10% $38,991 90% $57,923 75% $53,180 $47,970 50%(Median) Didn’t find job title? Click
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Job Description

The Help Desk Tier 1 Specialist identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Tier 1 Specialist documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Tier 1 Specialist may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typically reports to a supervisor. Being a Help Desk Tier 1 Specialist possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Job Openings for Help Desk Tier 1 Specialist in Indiana

Career Path for this job

  1. This Job:

    Help Desk Tier 1 Specialist

    0 - 1 years experience
    Associate's Degree

  2. Up a level:

    Help Desk Technician II

    1 - 3 years experience
    Associate's Degree

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Select a city to view specific salary and bonus information for Help Desk Tier 1 Specialist

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Location Avg. Salary Date Updated
Location Vincennes, IN Avg. Salary $44,800 Date Updated March 26, 2024
Location Advance, IN Avg. Salary $47,618 Date Updated March 26, 2024
Location Akron, IN Avg. Salary $46,382 Date Updated March 26, 2024
Location Alamo, IN Avg. Salary $45,097 Date Updated March 26, 2024
Location Albany, IN Avg. Salary $45,492 Date Updated March 26, 2024
Location Albion, IN Avg. Salary $46,333 Date Updated March 26, 2024
Location Alexandria, IN Avg. Salary $45,789 Date Updated March 26, 2024
Location Ambia, IN Avg. Salary $47,569 Date Updated March 26, 2024
Location Amboy, IN Avg. Salary $45,492 Date Updated March 26, 2024
Location Amo, IN Avg. Salary $46,827 Date Updated March 26, 2024

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