How much does an Incident Response Manager make hourly in the United States? The average hourly wage for an Incident Response Manager in the United States is $57 as of August 27, 2023, but the range typically falls between $51 and $65. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
Manages all aspects of technical incident response from initiation to conclusion. Assesses the nature of the incident and determines what resources are needed to resolve the situation and restore service. Coordinates all efforts to contain and resolve the incident. Leads communications and conference calls with the team, stakeholders, customers, and others to provide updates. Documents all activities occurring during the incident following policy and using established methodologies. Conducts a root cause analysis for each incident to define follow-up action items and to make recommendations to stakeholders. Typically requires a bachelor's degree. Typically reports to a manager or head of a unit/department. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2023 Salary.com)
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Includes base and short-term incentives
4 - 7 years experience
5 + years experience
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