Systems Support Engineer
Installed Building Products LLC – Columbus, OH
How much does a 2nd Line Support Engineer make in the United States? As of August 01, 2026, the average salary for a 2nd Line Support Engineer in the United States is $36,859 per year, which breaks down to an hourly rate of $18.
However, a 2nd Line Support Engineer's salary can vary significantly. Here's a look at the typical salary range:
2nd Line Support Engineer Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
|---|---|---|---|---|
| 75th Percentile | $39,592 | $3,299 | $761 | $19 |
| Average | $36,859 | $3,072 | $709 | $18 |
| 25th Percentile | $34,422 | $2,869 | $662 | $17 |
A 2nd Line Support Engineer's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a 2nd Line Support Engineer's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| 2nd Line Support Engineer | less than 1 year | $36,290 |
| Home Care Aide I | 1-2 years | $32,746 |
| Home Care Aide II | 2-4 years | $39,368 |
| Home Care Aide III | 5-8 years | $43,939 |
| Home Care Aide Coordinator | over 8 years | $43,995 |
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract 2nd Line Support Engineers. For example, consider the average annual salaries in these key locations:
Understanding how a 2nd Line Support Engineer's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $39,592 | $3,299 | $761 | $19 |
| Average | $36,859 | $3,072 | $709 | $18 |
| 25th Percentile | $34,422 | $2,869 | $662 | $17 |
Salaries for a 2nd Line Support Engineer can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $41,147 in 2023 to around $40,989 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of 2nd Line Support Engineer salary trends, click here.
| Year | Average Annual Salary |
|---|---|
| 2022 | View More |
| 2023 | $41,147 |
| 2024 | $41,361 |
| 2025 | $40,989 |
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The Healthcare industry offers the highest average compensation for 2nd Line Support Engineer roles, with salaries approximately 20% above the market median.
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