What are the main factors that influence a 3-1-1 Citizen Service Representative's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What industry pays the highest salary for 3-1-1 Citizen Service Representative?

The Software & Networking industry offers the highest average compensation for 3-1-1 Citizen Service Representative roles, with salaries approximately 50% above the market median.

How does experience change A 3-1-1 Citizen Service Representative's salary?

A 3-1-1 Citizen Service Representative's salary grows with experience: starting around $38,021 for beginners, reaching about $52,371 at mid-level, and approach $179,590 for experts.

What are the highest paying states for a 3-1-1 Citizen Service Representative?

3-1-1 Citizen Service Representative salary varies significantly by state. The top 3 highest paying states for 3-1-1 Citizen Service Representative roles are District of Columbia $50,724, California $50,532, Massachusetts $49,858. These tech hubs typically pay 10-15% above the national average.

3-1-1 Citizen Service Representative Salary in Virginia

How much does a 3-1-1 Citizen Service Representative make in Virginia? As of October 01, 2026, the average salary for a 3-1-1 Citizen Service Representative in Virginia is $46,133 per year, which breaks down to an hourly rate of $22.

However, a 3-1-1 Citizen Service Representative's salary can vary significantly. Here's a look at the typical salary range:

Top Earners (90th percentile): $53,195
Majority Range (25th-75th percentile): $42,712 to $49,830
Entry-Level (10th percentile): $39,596

10% $39,596

50% (Median) $46,133

90% $53,195

3-1-1 Citizen Service Representative Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$49,830	$4,152	$958	$24
Average	$46,133	$3,844	$887	$22
25th Percentile	$42,712	$3,559	$821	$21

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Key Factors That Influence 3-1-1 Citizen Service Representative Salaries

A 3-1-1 Citizen Service Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects 3-1-1 Citizen Service Representative Salaries?

Experience is a primary driver of a 3-1-1 Citizen Service Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $38,021
Early Career (1-2 years): $45,363
Mid-Level (2-4 years): $52,371
Senior-Level (5-8 years): $147,691
Expert (over 8 years): $179,590

Job Role	Years of Experience	Average Salary
Network Service Representative I	less than 1 year	$38,021
3-1-1 Citizen Service Representative	1-2 years	$45,363
Network Service Representative III	2-4 years	$52,371
Network Service Manager	5-8 years	$147,691
Network Service Director	over 8 years	$179,590

How Do 3-1-1 Citizen Service Representative Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract 3-1-1 Citizen Service Representatives. For example, consider the average annual salaries in these key locations:

District of Columbia: $50,724.
California: $50,532.
Massachusetts: $49,858.

District of Columbia $50,724 California $50,532 Massachusetts $49,858 Washington $49,675 New Jersey $49,656 Alaska $49,592 Connecticut $48,960 New York $48,704

Hawaii $47,884 Rhode Island $47,499 Maryland $47,238 Minnesota $46,880 Colorado $46,743 Illinois $46,697 Oregon $46,523 Delaware $46,395

New Hampshire $46,314 Virginia $46,133 Pennsylvania $45,607 Nevada $45,341 North Dakota $45,254 Michigan $45,116 Wisconsin $45,066 Vermont $44,965

Texas $44,686 Maine $44,667 Arizona $44,640 Ohio $44,608 Georgia $44,186 Indiana $43,976 Wyoming $43,934 Utah $43,870

Iowa $43,843 Kansas $43,623 Louisiana $43,559 North Carolina $43,536 Missouri $43,527 Florida $43,348 Montana $43,252 Nebraska $43,160

Kentucky $43,110 South Carolina $42,927 Tennessee $42,812 Idaho $42,766 New Mexico $42,432 Oklahoma $42,359 Alabama $42,088 South Dakota $41,635

Arkansas $41,387 West Virginia $41,254 Mississippi $40,856

Top Paying Cities for 3-1-1 Citizen Service Representative

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Ivanhoe: $42,427
Lambsburg: $42,517
Laurel Fork: $42,565

Ivanhoe, VA $42,427

Lambsburg, VA $42,517

Laurel Fork, VA $42,565

Marion, VA $42,206

Max Meadows, VA $42,495

Meadowview, VA $41,826

Mouth Of Wilson, VA $42,165

Rocky Gap, VA $42,188

Ruther Glen, VA $44,503

Sealston, VA $45,654

Sharps, VA $44,307

Spotsylvania, VA $44,919

Sparta, VA $44,683

Stafford, VA $46,972

Stratford, VA $45,174

Tappahannock, VA $44,581

Thornburg, VA $45,066

Unionville, VA $44,335

Village, VA $44,525

Warsaw, VA $44,683

Weems, VA $43,806

Sandy Point, VA $44,741

White Stone, VA $43,684

Wicomico Church, VA $44,003

Woodford, VA $44,882

Zacata, VA $45,034

Winchester, VA $44,822

Bentonville, VA $44,438

Berryville, VA $45,469

Boyce, VA $45,552

Brucetown, VA $44,852

Chester Gap, VA $45,286

Clear Brook, VA $44,627

Cross Junction, VA $43,179

Fishers Hill, VA $43,800

Flint Hill, VA $45,041

Front Royal, VA $45,067

Gore, VA $43,421

Hume, VA $45,650

Huntly, VA $45,116

Strasburg, VA $43,629

Linden, VA $45,761

Markham, VA $45,750

Maurertown, VA $43,036

Middletown, VA $44,481

Millwood, VA $45,471

Rileyville, VA $43,940

Earlysville, VA $43,296

Esmont, VA $42,896

Faber, VA $42,706

Fishersville, VA $43,103

Free Union, VA $43,225

Gordonsville, VA $43,678

Greenwood, VA $43,051

Ivy, VA $43,315

Keene, VA $43,069

Keswick, VA $43,400

Locust Dale, VA $43,874

Lovingston, VA $42,248

Lyndhurst, VA $42,566

Montpelier Station, VA $43,688

Nellysford, VA $42,616

North Garden, VA $43,027

Orange, VA $44,116

Palmyra, VA $43,419

Piney River, VA $42,051

Quinque, VA $43,407

Roseland, VA $42,213

Ruckersville, VA $43,389

Schuyler, VA $42,745

Shipman, VA $42,241

Somerset, VA $43,690

Stanardsville, VA $43,262

Troy, VA $43,467

Tyro, VA $42,328

Waynesboro, VA $43,169

White Hall, VA $43,246

Woodberry Forest, VA $43,859

Achilles, VA $43,193

Amelia Court House, VA $43,994

Ark, VA $43,468

Arvonia, VA $43,082

Ashland, VA $44,423

Aylett, VA $44,444

Barhamsville, VA $43,804

Beaumont, VA $43,984

Beaverdam, VA $44,419

Bena, VA $43,180

Bohannon, VA $43,357

Bremo Bluff, VA $43,362

Bruington, VA $44,355

Bumpass, VA $44,352

Cardinal, VA $43,376

Cartersville, VA $43,721

Charles City, VA $44,078

Christchurch, VA $43,718

Church View, VA $43,819

Cobbs Creek, VA $43,497

Columbia, VA $43,607

Crozier, VA $44,278

Cumberland, VA $43,365

Deltaville, VA $43,533

Diggs, VA $43,374

Redwood, VA $42,212

Rich Creek, VA $42,356

Ridgeway, VA $42,651

Riner, VA $42,352

Ripplemead, VA $42,241

Rocky Mount, VA $42,250

Salem, VA $42,044

Sandy Level, VA $42,340

Shawsville, VA $42,173

Spencer, VA $42,641

Staffordsville, VA $42,428

Stanleytown, VA $42,721

Stuart, VA $42,629

Thaxton, VA $42,123

Troutville, VA $42,107

Union Hall, VA $42,257

Vesta, VA $42,575

Villamont, VA $42,102

Vinton, VA $42,023

Wirtz, VA $42,127

Woolwine, VA $42,545

Bristol, VA $40,986

Abingdon, VA $41,594

Andover, VA $41,471

Appalachia, VA $41,471

Bee, VA $41,983

Ben Hur, VA $41,642

Big Stone Gap, VA $41,101

Birchleaf, VA $42,025

Blackwater, VA $41,152

Castlewood, VA $41,272

Cleveland, VA $41,773

Clinchco, VA $41,987

Clintwood, VA $41,940

Coeburn, VA $41,540

Damascus, VA $41,921

Dante, VA $41,776

Davenport, VA $42,065

Dryden, VA $41,236

Duffield, VA $40,887

Dungannon, VA $41,035

East Stone Gap, VA $41,188

Ewing, VA $42,169

Fort Blackmore, VA $40,773

Gate City, VA $40,494

Haysi, VA $42,228

Hiltons, VA $40,590

Honaker, VA $42,007

Jonesville, VA $41,744

Keokee, VA $41,358

Lebanon, VA $41,611

Mc Clure, VA $41,784

Mendota, VA $40,999

Nickelsville, VA $40,827

Nora, VA $41,674

Norton, VA $41,515

Pennington Gap, VA $41,347

Pound, VA $41,687

Rosedale, VA $41,960

Rose Hill, VA $42,095

Saint Charles, VA $41,590

Saint Paul, VA $41,536

Weber City, VA $40,371

Whitetop, VA $42,085

Wise, VA $41,626

Pulaski, VA $42,536

Atkins, VA $42,177

Austinville, VA $42,518

Barren Springs, VA $42,554

Bastian, VA $42,183

Bland, VA $42,282

Broadford, VA $42,139

Cana, VA $42,583

Ceres, VA $42,143

Chilhowie, VA $42,129

Cripple Creek, VA $42,319

Crockett, VA $42,309

Draper, VA $42,501

Dugspur, VA $42,532

Elk Creek, VA $42,289

Emory, VA $42,009

Fancy Gap, VA $42,546

Fries, VA $42,431

Galax, VA $42,501

Glade Spring, VA $41,926

Rural Retreat, VA $42,255

Saltville, VA $42,147

Speedwell, VA $42,283

Sugar Grove, VA $42,187

Tannersville, VA $42,114

Troutdale, VA $42,157

Willis, VA $42,510

Woodlawn, VA $42,527

Wytheville, VA $42,407

Staunton, VA $43,117

Augusta Springs, VA $42,934

Bacova, VA $42,733

Blue Grass, VA $42,750

Brownsburg, VA $42,495

Buena Vista, VA $42,146

Churchville, VA $43,237

Clifton Forge, VA $42,588

Covington, VA $42,358

Craigsville, VA $42,939

Crimora, VA $43,281

Deerfield, VA $42,973

Doe Hill, VA $42,936

Fairfield, VA $42,432

Fort Defiance, VA $43,313

Glen Wilton, VA $42,427

Goshen, VA $42,754

Greenville, VA $42,728

Grottoes, VA $43,321

Head Waters, VA $43,007

Hot Springs, VA $42,614

Iron Gate, VA $42,661

Lexington, VA $42,506

Low Moor, VA $42,562

Mc Dowell, VA $42,953

Middlebrook, VA $42,738

Millboro, VA $42,772

Mint Spring, VA $42,953

Montebello, VA $42,349

Monterey, VA $42,829

Mount Sidney, VA $43,332

Mustoe, VA $42,900

New Hope, VA $43,307

Port Republic, VA $43,298

Raphine, VA $42,546

Rockbridge Baths, VA $42,588

Selma, VA $42,604

Steeles Tavern, VA $42,633

Stuarts Draft, VA $42,793

Swoope, VA $43,041

Verona, VA $43,332

Vesuvius, VA $42,254

Warm Springs, VA $42,746

West Augusta, VA $43,066

Weyers Cave, VA $43,343

Williamsville, VA $42,977

Lynchburg, VA $41,516

Altavista, VA $41,910

Alton, VA $42,825

Amherst, VA $41,798

Appomattox, VA $41,873

Bedford, VA $42,129

Big Island, VA $41,898

Blairs, VA $42,815

Brookneal, VA $42,075

Buffalo Junction, VA $42,961

Callands, VA $42,608

Chatham, VA $42,643

Clifford, VA $41,861

Clover, VA $42,721

Cluster Springs, VA $42,959

Coleman Falls, VA $41,687

Concord, VA $41,573

Crystal Hill, VA $42,655

Danville, VA $42,849

Hillsville, VA $42,583

Carson, VA $44,224

Hiwassee, VA $42,443

Independence, VA $42,296

Annandale, VA $50,325

Burke, VA $49,854

Dumfries, VA $48,394

Dunn Loring, VA $50,390

Fairfax, VA $49,637

Fairfax Station, VA $49,503

Falls Church, VA $50,434

Fort Belvoir, VA $49,824

Great Falls, VA $49,639

Greenway, VA $50,433

Lorton, VA $49,543

Merrifield, VA $50,274

Mc Lean, VA $50,428

West Mclean, VA $50,433

Mount Vernon, VA $50,011

Newington, VA $49,896

Dry Fork, VA $42,732

Brooke, VA $46,631

Evington, VA $41,746

Forest, VA $41,664

Gladstone, VA $41,909

Gladys, VA $41,910

Glasgow, VA $42,178

Goode, VA $41,802

Gretna, VA $42,339

Halifax, VA $42,813

Howardsville, VA $42,744

Hurt, VA $42,102

Java, VA $42,594

Ararat, VA $42,572

Axton, VA $42,704

Bassett, VA $42,673

Belspring, VA $42,452

Bent Mountain, VA $42,091

Blacksburg, VA $42,251

Blue Ridge, VA $42,077

Boones Mill, VA $42,062

Buchanan, VA $42,219

Callaway, VA $42,172

Christiansburg, VA $42,255

Cascade, VA $42,667

Catawba, VA $42,147

Check, VA $42,237

Claudville, VA $42,547

Cloverdale, VA $41,999

Collinsville, VA $42,815

Copper Hill, VA $42,181

Critz, VA $42,616

Daleville, VA $42,042

Dublin, VA $42,474

Eagle Rock, VA $42,341

Eggleston, VA $42,389

Elliston, VA $42,138

Ferrum, VA $42,408

Fieldale, VA $42,754

Fincastle, VA $42,173

Floyd, VA $42,411

Glade Hill, VA $42,222

Glen Lyn, VA $42,254

Goodview, VA $42,073

Hardy, VA $42,055

Henry, VA $42,471

Huddleston, VA $42,211

Keeling, VA $42,773

Chester, VA $44,432

Chesterfield, VA $44,405

Church Road, VA $44,259

Colonial Heights, VA $44,450

Courtland, VA $43,382

Dendron, VA $43,512

Dewitt, VA $44,117

Dinwiddie, VA $44,237

Disputanta, VA $44,273

Dolphin, VA $43,632

Drewryville, VA $43,287

Ebony, VA $42,988

Elberon, VA $43,332

Emporia, VA $43,384

Ford, VA $44,156

Franklin, VA $43,248

Freeman, VA $43,622

Gasburg, VA $43,081

Hopewell, VA $44,358

Ivor, VA $43,318

Jarratt, VA $43,759

Lawrenceville, VA $43,470

Mc Kenney, VA $44,001

Meredithville, VA $43,408

Newsoms, VA $43,105

Prince George, VA $44,400

Rawlings, VA $43,832

Sedley, VA $43,440

Skippers, VA $43,211

Spring Grove, VA $43,747

Stony Creek, VA $43,999

Surry, VA $43,226

Sussex, VA $43,900

Sutherland, VA $44,363

Valentines, VA $43,121

Wakefield, VA $43,495

Warfield, VA $43,868

Waverly, VA $43,837

White Plains, VA $43,097

Wilsons, VA $44,025

Yale, VA $43,722

Zuni, VA $43,301

Claremont, VA $43,806

Farmville, VA $42,984

Baskerville, VA $42,914

Indian Valley, VA $42,473

Mc Coy, VA $42,381

Martinsville, VA $42,744

Meadows Of Dan, VA $42,586

Moneta, VA $42,142

Montvale, VA $42,142

Narrows, VA $42,381

Newbern, VA $42,418

New Castle, VA $42,175

Newport, VA $42,271

New River, VA $42,535

Oriskany, VA $42,257

Paint Bank, VA $42,191

Parrott, VA $42,401

Patrick Springs, VA $42,664

Pearisburg, VA $42,423

Pembroke, VA $42,422

Penhook, VA $42,362

Pilot, VA $42,271

Pittsville, VA $42,341

Radford, VA $42,487

Long Island, VA $42,069

Lowry, VA $41,882

Lynch Station, VA $42,074

Madison Heights, VA $41,516

Monroe, VA $41,724

Naruna, VA $41,942

Nathalie, VA $42,449

Natural Bridge, VA $42,311

Natural Bridge Station, VA $42,129

Nelson, VA $43,024

Norwood, VA $42,070

Ringgold, VA $42,788

Rustburg, VA $41,612

Scottsburg, VA $42,871

Scottsville, VA $43,103

South Boston, VA $42,909

Spout Spring, VA $41,689

Sutherlin, VA $42,792

Sweet Briar, VA $41,639

Vernon Hill, VA $42,742

Virgilina, VA $42,922

Wingina, VA $42,319

Amonate, VA $42,225

Bandy, VA $42,133

Big Rock, VA $42,362

Bishop, VA $42,137

Bluefield, VA $42,267

Boissevain, VA $42,163

Breaks, VA $42,293

Burkes Garden, VA $42,180

Cedar Bluff, VA $42,242

Doran, VA $42,415

Falls Mills, VA $42,163

Grundy, VA $42,433

Horsepen, VA $42,153

Hurley, VA $42,215

Jewell Ridge, VA $42,242

Keen Mountain, VA $42,407

Mavisdale, VA $42,246

Maxie, VA $42,370

North Tazewell, VA $42,235

Oakwood, VA $42,430

Pilgrims Knob, VA $42,315

Pocahontas, VA $42,177

Pounding Mill, VA $42,301

Raven, VA $42,395

Red Ash, VA $42,435

Richlands, VA $42,410

Rowe, VA $42,261

Shortt Gap, VA $42,356

Swords Creek, VA $42,249

Tazewell, VA $42,169

Vansant, VA $42,250

Whitewood, VA $42,255

Wolford, VA $42,262

Boydton, VA $43,006

Bracey, VA $43,116

Brodnax, VA $43,282

Buckingham, VA $42,524

Burkeville, VA $43,182

Charlotte Court House, VA $42,564

Chase City, VA $42,784

Clarksville, VA $43,082

Crewe, VA $43,458

Cullen, VA $42,437

Dillwyn, VA $42,949

Drakes Branch, VA $42,780

Dundas, VA $43,416

Evergreen, VA $41,914

Fort Mitchell, VA $42,779

Green Bay, VA $42,944

Hampden Sydney, VA $43,049

Kenbridge, VA $43,184

Keysville, VA $42,775

La Crosse, VA $43,050

Lunenburg, VA $42,857

Meherrin, VA $42,861

Nottoway, VA $43,391

Pamplin, VA $42,295

Phenix, VA $42,104

Prospect, VA $42,561

Randolph, VA $42,633

Red House, VA $41,981

Red Oak, VA $42,839

Rice, VA $43,237

Saxe, VA $42,747

Skipwith, VA $42,869

South Hill, VA $43,034

Victoria, VA $43,008

Wylliesburg, VA $42,801

Roanoke, VA $41,969

Wachapreague, VA $43,578

Wardtown, VA $43,493

Wattsville, VA $43,619

Willis Wharf, VA $43,565

Windsor, VA $43,194

Withams, VA $43,584

Norfolk, VA $42,972

Newport News, VA $43,069

Fort Eustis, VA $43,086

Hampton, VA $43,095

Fort Monroe, VA $43,071

Poquoson, VA $43,081

Yorktown, VA $43,132

Lackey, VA $43,149

Seaford, VA $43,097

Portsmouth, VA $42,984

Fort Lee, VA $44,448

Petersburg, VA $44,448

Virginia State University, VA $44,448

Alberta, VA $43,569

Ammon, VA $44,153

Blackstone, VA $43,780

Boykins, VA $43,157

Branchville, VA $43,054

Capron, VA $43,369

Round Hill, VA $46,598

Catharpin, VA $48,344

Delaplane, VA $46,111

Ashburn, VA $48,544

Chantilly, VA $49,055

Gainesville, VA $47,950

Hamilton, VA $47,226

Lincoln, VA $47,180

Sterling, VA $49,135

Haymarket, VA $47,905

Herndon, VA $49,316

Leesburg, VA $47,781

Lovettsville, VA $46,723

Nokesville, VA $48,010

Upperville, VA $46,263

Warrenton, VA $46,431

Reston, VA $49,599

Waterford, VA $47,148

The Plains, VA $47,281

Doswell, VA $44,438

Dutton, VA $43,488

Fork Union, VA $43,495

Foster, VA $43,348

Glen Allen, VA $44,538

Gloucester, VA $43,442

Gloucester Point, VA $43,179

Goochland, VA $44,052

Grimstead, VA $43,457

Gum Spring, VA $44,052

Gwynn, VA $43,456

Hadensville, VA $43,983

Hallieford, VA $43,443

Hanover, VA $44,447

Hardyville, VA $43,573

Hartfield, VA $43,588

Hayes, VA $43,206

Henrico, VA $44,571

Hudgins, VA $43,423

Jamaica, VA $43,965

Jamestown, VA $43,305

Jetersville, VA $43,490

Kents Store, VA $43,593

King And Queen Court House, VA $44,032

King William, VA $44,260

Lanexa, VA $43,963

Lightfoot, VA $43,518

Little Plymouth, VA $43,976

Locust Hill, VA $43,718

Louisa, VA $44,045

Macon, VA $44,095

Maidens, VA $44,220

Manakin Sabot, VA $44,365

Mannboro, VA $44,076

Manquin, VA $44,389

Maryus, VA $43,185

Mascot, VA $43,847

Mathews, VA $43,373

Burgess, VA $44,125

Accomac, VA $43,544

Assawoman, VA $43,561

Atlantic, VA $43,620

Battery Park, VA $43,075

Belle Haven, VA $43,518

Birdsnest, VA $43,436

Bloxom, VA $43,611

Cape Charles, VA $43,377

Capeville, VA $43,386

Carrollton, VA $43,070

Carrsville, VA $43,266

Cheriton, VA $43,381

Chesapeake, VA $43,086

Chincoteague Island, VA $43,648

Wallops Island, VA $43,616

Craddockville, VA $43,525

Davis Wharf, VA $43,516

Eastville, VA $43,398

Exmore, VA $43,500

Franktown, VA $43,451

Greenbackville, VA $43,747

Greenbush, VA $43,622

Hacksneck, VA $43,501

Hallwood, VA $43,599

Harborton, VA $43,607

Horntown, VA $43,673

Oak Hall, VA $43,583

Isle Of Wight, VA $43,166

Jamesville, VA $43,476

Jenkins Bridge, VA $43,606

Keller, VA $43,553

Locustville, VA $43,551

Machipongo, VA $43,430

Mappsville, VA $43,589

Marionville, VA $43,429

Mears, VA $43,567

Melfa, VA $43,559

Modest Town, VA $43,672

Nassawadox, VA $43,475

Nelsonia, VA $43,675

New Church, VA $43,659

Onancock, VA $43,595

Onley, VA $43,547

Oyster, VA $43,391

Painter, VA $43,527

Parksley, VA $43,619

Pungoteague, VA $43,545

Quinby, VA $43,431

Rescue, VA $43,072

Sanford, VA $43,666

Saxis, VA $43,673

Seaview, VA $43,382

Smithfield, VA $43,119

Suffolk, VA $43,099

Tangier, VA $43,781

Tasley, VA $43,641

Temperanceville, VA $43,599

Townsend, VA $43,391

Virginia Beach, VA $43,660

Dulles, VA $49,613

Aldie, VA $48,047

Amissville, VA $45,709

Arcola, VA $48,529

Manassas, VA $48,608

Marshall, VA $46,380

Middleburg, VA $47,233

Catlett, VA $47,454

Centreville, VA $48,804

Clifton, VA $49,216

Orlean, VA $45,962

Paeonian Springs, VA $47,452

Paris, VA $45,962

Philomont, VA $47,093

Purcellville, VA $46,744

Bluemont, VA $46,118

Bristow, VA $48,231

Broad Run, VA $47,373

Calverton, VA $47,266

Casanova, VA $47,345

Rectortown, VA $46,323

Mechanicsville, VA $44,481

Midlothian, VA $44,414

Millers Tavern, VA $44,476

Mineral, VA $44,317

Moon, VA $43,392

Moseley, VA $44,266

New Canton, VA $43,307

New Kent, VA $44,238

New Point, VA $43,283

Newtown, VA $44,613

Norge, VA $43,582

North, VA $43,430

Oilville, VA $44,277

Onemo, VA $43,338

Ordinary, VA $43,243

Port Haywood, VA $43,277

Powhatan, VA $44,130

Providence Forge, VA $44,162

Quinton, VA $44,388

Rockville, VA $44,327

Ruthville, VA $44,071

Saint Stephens Church, VA $44,471

Saluda, VA $43,735

Sandston, VA $44,492

Sandy Hook, VA $44,044

Schley, VA $43,346

Severn, VA $43,207

Shacklefords, VA $43,759

State Farm, VA $44,241

Stevensville, VA $44,136

Studley, VA $44,478

Susan, VA $43,294

Toano, VA $43,718

Topping, VA $43,679

Trevilians, VA $44,017

Richmond, VA $44,583

Urbanna, VA $43,887

Wake, VA $43,613

Walkerton, VA $44,199

Ware Neck, VA $43,363

Water View, VA $43,878

West Point, VA $44,029

White Marsh, VA $43,291

Wicomico, VA $43,215

Williamsburg, VA $43,289

Woods Cross Roads, VA $43,447

Montpelier, VA $44,260

Oakton, VA $49,752

Occoquan, VA $49,386

Quantico, VA $47,744

Springfield, VA $50,195

Triangle, VA $48,090

Vienna, VA $50,194

Woodbridge, VA $49,029

Arlington, VA $50,447

Fort Myer, VA $50,448

Mattaponi, VA $43,865

Dhs, VA $50,448

Fort Valley, VA $43,614

Star Tannery, VA $43,187

Stephens City, VA $44,839

Stephenson, VA $44,869

Toms Brook, VA $43,590

White Post, VA $45,225

Woodstock, VA $43,229

Culpeper, VA $44,657

Aroda, VA $43,563

Banco, VA $43,711

Bealeton, VA $46,233

Boston, VA $44,539

Brandy Station, VA $45,440

Brightwood, VA $43,933

Castleton, VA $45,028

Elkwood, VA $45,380

Etlan, VA $43,832

Goldvein, VA $46,438

Graves Mill, VA $43,504

Haywood, VA $43,922

Hood, VA $43,230

Jeffersonton, VA $45,947

Leon, VA $44,119

Lignum, VA $45,118

Madison, VA $43,500

Midland, VA $46,694

Mitchells, VA $44,301

Oakpark, VA $43,776

Pratts, VA $43,495

Radiant, VA $43,656

Rapidan, VA $44,050

Remington, VA $45,866

Reva, VA $44,167

Richardsville, VA $45,495

Rixeyville, VA $45,377

Rochelle, VA $43,482

Somerville, VA $46,783

Sperryville, VA $44,124

Stevensburg, VA $45,209

Sumerduck, VA $45,878

Syria, VA $43,336

Viewtown, VA $45,407

Washington, VA $44,898

Wolftown, VA $43,233

Woodville, VA $44,560

Harrisonburg, VA $43,409

Basye, VA $43,063

Bergton, VA $42,930

Bridgewater, VA $43,328

Broadway, VA $43,195

Criders, VA $43,007

Dayton, VA $43,180

Edinburg, VA $43,136

Elkton, VA $43,266

Alexandria, VA $50,442

Fredericksburg, VA $45,704

Bowling Green, VA $44,817

Burr Hill, VA $44,823

Callao, VA $44,565

Caret, VA $45,096

Center Cross, VA $44,329

Champlain, VA $44,993

Coles Point, VA $45,162

Colonial Beach, VA $45,416

Corbin, VA $45,135

Dahlgren, VA $46,905

Dogue, VA $45,385

Dunnsville, VA $44,488

Edwardsville, VA $44,182

Farnham, VA $44,313

Garrisonville, VA $47,290

Hague, VA $44,835

Hartwood, VA $45,836

Haynesville, VA $44,798

Heathsville, VA $44,141

Hustle, VA $45,020

Irvington, VA $43,787

Jersey, VA $45,448

Kilmarnock, VA $43,825

King George, VA $46,157

Kinsale, VA $44,749

Ladysmith, VA $44,558

Lancaster, VA $43,932

Laneview, VA $44,038

Lively, VA $43,972

Locust Grove, VA $44,836

Loretto, VA $45,028

Lottsburg, VA $44,481

Merry Point, VA $43,863

Milford, VA $44,652

Mollusk, VA $43,879

Montross, VA $45,128

Morattico, VA $44,107

Mount Holly, VA $44,978

Ninde, VA $46,259

Nuttsville, VA $44,063

Oldhams, VA $44,712

Ophelia, VA $44,148

Partlow, VA $44,945

Port Royal, VA $45,017

Rappahannock Academy, VA $45,026

Reedville, VA $44,115

Rhoadesville, VA $44,413

Rollins Fork, VA $45,414

Fulks Run, VA $43,087

Hinton, VA $43,047

Keezletown, VA $43,257

Lacey Spring, VA $43,278

Linville, VA $43,256

Luray, VA $43,395

Mc Gaheysville, VA $43,307

Mount Crawford, VA $43,308

Mount Jackson, VA $43,167

Mount Solon, VA $43,173

New Market, VA $43,267

Orkney Springs, VA $43,074

Penn Laird, VA $43,326

Quicksburg, VA $43,210

Pleasant Valley, VA $43,303

Shenandoah, VA $43,281

Singers Glen, VA $43,253

Stanley, VA $43,285

Timberville, VA $43,274

Charlottesville, VA $43,351

Afton, VA $42,871

Arrington, VA $42,019

Barboursville, VA $43,520

Batesville, VA $43,248

Covesville, VA $42,875

Crozet, VA $43,269

Dyke, VA $43,247

Ruby, VA $47,064

3-1-1 Citizen Service Representative Salary by Industry: Top Paying Sectors

For 3-1-1 Citizen Service Representative roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Energy & Utilities sectors offer the strongest compensation, at 50% above the average. In contrast, 3-1-1 Citizen Service Representative positions in Telecom or Business Services typically offer lower base pay, as these industries often view 3-1-1 Citizen Service Representative as a support function rather than a direct revenue driver.

The top paying industries for a 3-1-1 Citizen Service Representative

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Software & Networking	$69,200	$33.0	50%
Energy & Utilities	$55,360	$27.0	20%
Edu., Gov't. & Nonprofit	$50,747	$24.0	10%

3-1-1 Citizen Service Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a 3-1-1 Citizen Service Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

$42,712

Average $46,133/year

$49,830

$3,559

Average $3,844/month

$4,152

$821

Average $887/week

$958

$21

Average $22/hour

$24

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$49,830	$4,152	$958	$24
Average	$46,133	$3,844	$887	$22
25th Percentile	$42,712	$3,559	$821	$21

Find Your Next 3-1-1 Citizen Service Representative Job

Ready to take the next step in your career? Browse thousands of current 3-1-1 Citizen Service Representative job openings on our job board. Use the search bar below to find your perfect match.

Geico | Fredericksburg, VA

Customer Service Representative

Geico | Fredericksburg, VA

Why Join GEICO. At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.Every day we honor our iconic brand by offeri... more

6 Days Ago
Roanoke County, VA | Roanoke, VA

Customer Service Representative

Roanoke County, VA | Roanoke, VA

GENERAL DESCRIPTION Performs work of moderate difficulty in assisting internal and external customers with requests for information or services.Performs ad... more

6 Days Ago
Sentara Hospitals | Virginia Beach, VA

Customer Service Representative

Sentara Hospitals | Virginia Beach, VA

City/State Virginia Beach, VA Work Shift First (Days) Overview:Sentara Health is currently seeking a full-time remote Customer Service Representative.Posit... more

6 Days Ago
Genesis Logistics Inc. | Stafford, VA

Customer Service Representative

Genesis Logistics Inc. | Stafford, VA

At Genesis Logistics, you will play a part in one of the world's most essential industries.As the leading contract logistics provider, we believe in doing ... more

6 Days Ago
Sentara Hospitals | Harrisonburg, VA

Customer Service Representative

Sentara Hospitals | Harrisonburg, VA

City/State Harrisonburg, VA Work Shift First (Days) Overview:Sentara Health is currently seeking a full-time remote Customer Service Representative.Positio... more

6 Days Ago
Bill Gosling Outsourcing | Hampton, VA

Customer Service Representative Agents

Bill Gosling Outsourcing | Hampton, VA

Join a Team That's Passionate About Making Lives Better. At Bill Gosling Outsourcing, we believe that success starts with an amazing team.We are a global l... more

7 Days Ago

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