What are the main factors that influence a 3-1-1 Citizen Service Representative's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

What industry pays the highest salary for 3-1-1 Citizen Service Representative?

The Software & Networking industry offers the highest average compensation for 3-1-1 Citizen Service Representative roles, with salaries approximately 50% above the market median.

How does experience change A 3-1-1 Citizen Service Representative's salary?

A 3-1-1 Citizen Service Representative's salary grows with experience: starting around $40,939 for beginners, reaching about $56,391 at mid-level, and approach $193,376 for experts.

What are the highest paying states for a 3-1-1 Citizen Service Representative?

3-1-1 Citizen Service Representative salary varies significantly by state. The top 3 highest paying states for 3-1-1 Citizen Service Representative roles are District of Columbia $50,724, California $50,532, Massachusetts $49,858. These tech hubs typically pay 10-15% above the national average.

3-1-1 Citizen Service Representative Salary in Washington

How much does a 3-1-1 Citizen Service Representative make in Washington? As of October 01, 2026, the average salary for a 3-1-1 Citizen Service Representative in Washington is $49,675 per year, which breaks down to an hourly rate of $24.

However, a 3-1-1 Citizen Service Representative's salary can vary significantly. Here's a look at the typical salary range:

Top Earners (90th percentile): $57,279
Majority Range (25th-75th percentile): $45,990 to $53,655
Entry-Level (10th percentile): $42,636

10% $42,636

50% (Median) $49,675

90% $57,279

3-1-1 Citizen Service Representative Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$53,655	$4,471	$1,032	$26
Average	$49,675	$4,140	$955	$24
25th Percentile	$45,990	$3,833	$884	$22

Salary Factors Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

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Check out 3-1-1 Citizen Service Representative Job Openings in Washington

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Key Factors That Influence 3-1-1 Citizen Service Representative Salaries

A 3-1-1 Citizen Service Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects 3-1-1 Citizen Service Representative Salaries?

Experience is a primary driver of a 3-1-1 Citizen Service Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $40,939
Early Career (1-2 years): $48,846
Mid-Level (2-4 years): $56,391
Senior-Level (5-8 years): $159,028
Expert (over 8 years): $193,376

Job Role	Years of Experience	Average Salary
Network Service Representative I	less than 1 year	$40,939
3-1-1 Citizen Service Representative	1-2 years	$48,846
Network Service Representative III	2-4 years	$56,391
Network Service Manager	5-8 years	$159,028
Network Service Director	over 8 years	$193,376

How Do 3-1-1 Citizen Service Representative Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract 3-1-1 Citizen Service Representatives. For example, consider the average annual salaries in these key locations:

District of Columbia: $50,724.
California: $50,532.
Massachusetts: $49,858.

District of Columbia $50,724 California $50,532 Massachusetts $49,858 Washington $49,675 New Jersey $49,656 Alaska $49,592 Connecticut $48,960 New York $48,704

Hawaii $47,884 Rhode Island $47,499 Maryland $47,238 Minnesota $46,880 Colorado $46,743 Illinois $46,697 Oregon $46,523 Delaware $46,395

New Hampshire $46,314 Virginia $46,133 Pennsylvania $45,607 Nevada $45,341 North Dakota $45,254 Michigan $45,116 Wisconsin $45,066 Vermont $44,965

Texas $44,686 Maine $44,667 Arizona $44,640 Ohio $44,608 Georgia $44,186 Indiana $43,976 Wyoming $43,934 Utah $43,870

Iowa $43,843 Kansas $43,623 Louisiana $43,559 North Carolina $43,536 Missouri $43,527 Florida $43,348 Montana $43,252 Nebraska $43,160

Kentucky $43,110 South Carolina $42,927 Tennessee $42,812 Idaho $42,766 New Mexico $42,432 Oklahoma $42,359 Alabama $42,088 South Dakota $41,635

Arkansas $41,387 West Virginia $41,254 Mississippi $40,856

Top Paying Cities for 3-1-1 Citizen Service Representative

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

Auburn: $49,614
Federal Way: $49,592
Bellevue: $50,612

Auburn, WA $49,614

Federal Way, WA $49,592

Bellevue, WA $50,612

Black Diamond, WA $49,349

Bothell, WA $50,372

Burton, WA $49,684

Carnation, WA $49,628

Duvall, WA $49,791

Edmonds, WA $50,214

Enumclaw, WA $48,628

Fall City, WA $49,849

Hobart, WA $49,658

Issaquah, WA $50,023

Kenmore, WA $50,477

Kent, WA $49,657

Kirkland, WA $50,580

Lynnwood, WA $50,111

Maple Valley, WA $49,614

Medina, WA $50,626

Mercer Island, WA $50,608

Mountlake Terrace, WA $50,247

North Bend, WA $49,131

Pacific, WA $49,585

Preston, WA $49,927

Ravensdale, WA $49,217

Redmond, WA $50,507

Redondo, WA $49,648

Renton, WA $50,193

Rollingbay, WA $50,012

Seahurst, WA $50,286

Snoqualmie, WA $49,504

Snoqualmie Pass, WA $48,042

Vashon, WA $49,719

Woodinville, WA $50,201

Sammamish, WA $50,334

Mill Creek, WA $49,891

Seattle, WA $50,641

Bainbridge Island, WA $50,084

Everett, WA $49,941

Acme, WA $47,350

Anacortes, WA $47,796

Blakely Island, WA $47,468

Arlington, WA $49,240

Baring, WA $48,856

Bellingham, WA $47,288

Blaine, WA $47,189

Bow, WA $47,399

Burlington, WA $47,663

Clearlake, WA $47,932

Clinton, WA $49,796

Concrete, WA $47,421

Conway, WA $48,666

Coupeville, WA $48,907

Custer, WA $47,244

Darrington, WA $47,442

Deer Harbor, WA $47,496

Deming, WA $47,335

Eastsound, WA $47,312

Everson, WA $47,254

Ferndale, WA $47,266

Freeland, WA $49,527

Friday Harbor, WA $47,584

Gold Bar, WA $48,960

Granite Falls, WA $49,174

Greenbank, WA $49,372

Hamilton, WA $47,828

Index, WA $48,226

La Conner, WA $48,037

Lake Stevens, WA $49,933

North Lakewood, WA $49,610

Langley, WA $49,681

Lopez Island, WA $47,688

Lummi Island, WA $47,293

Lyman, WA $47,810

Lynden, WA $47,246

Maple Falls, WA $47,230

Marblemount, WA $47,328

Marysville, WA $49,942

Monroe, WA $49,531

Mount Vernon, WA $48,124

Mukilteo, WA $49,919

Nooksack, WA $47,247

Oak Harbor, WA $48,365

Olga, WA $47,374

Orcas, WA $47,459

Point Roberts, WA $47,090

Camano Island, WA $49,142

Rockport, WA $46,694

Sedro Woolley, WA $47,688

Shaw Island, WA $47,541

Silvana, WA $49,527

Skykomish, WA $47,994

Snohomish, WA $49,764

Stanwood, WA $49,343

Startup, WA $49,235

Sultan, WA $49,272

Sumas, WA $47,231

Waldron, WA $47,311

Anderson Island, WA $49,214

Ashford, WA $48,291

Beaver, WA $46,969

Bremerton, WA $49,716

Silverdale, WA $49,633

Brinnon, WA $49,103

Buckley, WA $49,274

Burley, WA $49,547

Carbonado, WA $48,847

Carlsborg, WA $47,977

Chimacum, WA $49,089

Clallam Bay, WA $46,976

Dupont, WA $49,122

Eatonville, WA $48,718

Gig Harbor, WA $49,383

Elbe, WA $48,438

Forks, WA $47,053

Fox Island, WA $49,515

Glenoma, WA $47,743

Graham, WA $49,259

Port Hadlock, WA $49,075

Hansville, WA $49,530

Indianola, WA $50,198

Joyce, WA $47,156

Kapowsin, WA $49,083

Keyport, WA $49,798

Kingston, WA $49,897

La Grande, WA $48,650

Lakebay, WA $49,263

La Push, WA $47,142

Longbranch, WA $49,056

Sumner, WA $49,488

Manchester, WA $50,117

Milton, WA $49,564

Mineral, WA $47,946

Morton, WA $47,799

Neah Bay, WA $47,030

Nordland, WA $49,187

Olalla, WA $49,605

Orting, WA $49,197

Packwood, WA $46,884

Port Angeles, WA $47,975

Port Gamble, WA $49,694

Port Ludlow, WA $49,415

Port Orchard, WA $49,746

Port Townsend, WA $48,881

Poulsbo, WA $49,815

Puyallup, WA $49,562

Quilcene, WA $49,208

Randle, WA $47,276

Retsil, WA $49,724

Seabeck, WA $49,514

Sekiu, WA $46,977

Sequim, WA $48,340

South Colby, WA $49,897

South Prairie, WA $49,283

Southworth, WA $50,102

Spanaway, WA $49,373

Steilacoom, WA $49,371

Bonney Lake, WA $49,423

Suquamish, WA $50,040

Tracyton, WA $49,737

Vaughn, WA $49,259

Wauna, WA $49,473

Wilkeson, WA $49,114

Longmire, WA $47,774

Paradise Inn, WA $47,736

Tacoma, WA $49,551

Camp Murray, WA $49,417

Mcchord Afb, WA $49,547

Lakewood, WA $49,542

University Place, WA $49,551

Olympia, WA $48,575

Lacey, WA $48,686

Tumwater, WA $48,595

Aberdeen, WA $47,803

Adna, WA $47,974

Allyn, WA $49,205

Amanda Park, WA $47,271

Bay Center, WA $47,315

Belfair, WA $49,304

Bucoda, WA $48,579

Centralia, WA $48,503

Chehalis, WA $48,272

Cinebar, WA $48,200

Copalis Beach, WA $47,371

Copalis Crossing, WA $47,288

Cosmopolis, WA $48,070

Curtis, WA $47,620

Doty, WA $48,109

East Olympia, WA $48,661

Elma, WA $48,533

Ethel, WA $47,836

Galvin, WA $48,475

Grapeview, WA $49,004

Grayland, WA $47,353

Hoodsport, WA $48,850

Hoquiam, WA $47,653

Humptulips, WA $47,455

Lebam, WA $47,578

Lilliwaup, WA $49,093

Littlerock, WA $48,578

Mccleary, WA $48,588

Mckenna, WA $48,800

Malone, WA $48,527

Matlock, WA $48,549

Menlo, WA $47,604

Moclips, WA $47,294

Montesano, WA $48,352

Mossyrock, WA $47,463

Napavine, WA $48,148

Neilton, WA $47,413

Oakville, WA $48,482

Ocean Shores, WA $47,434

Onalaska, WA $48,206

Pacific Beach, WA $47,297

Pe Ell, WA $47,721

Quinault, WA $47,541

Rainier, WA $48,660

Raymond, WA $47,662

Rochester, WA $48,498

Roy, WA $49,049

Ryderwood, WA $47,398

Salkum, WA $47,805

Satsop, WA $48,439

Shelton, WA $48,741

Silver Creek, WA $47,788

South Bend, WA $47,294

Taholah, WA $47,239

Tahuya, WA $49,012

Tenino, WA $48,614

Tokeland, WA $47,398

Toledo, WA $47,602

Union, WA $48,876

Vader, WA $47,567

Westport, WA $47,452

Winlock, WA $47,783

Yelm, WA $48,633

Amboy, WA $47,623

Appleton, WA $46,720

Ariel, WA $47,498

Battle Ground, WA $47,758

Bingen, WA $47,125

Brush Prairie, WA $47,818

Camas, WA $47,814

Carrolls, WA $47,420

Carson, WA $47,487

Castle Rock, WA $47,460

Cathlamet, WA $47,298

Centerville, WA $46,557

Chinook, WA $46,934

Cougar, WA $47,284

Dallesport, WA $46,655

Glenwood, WA $46,688

Goldendale, WA $46,542

Grays River, WA $47,244

Heisson, WA $47,731

Husum, WA $47,016

Ilwaco, WA $46,962

Kalama, WA $47,441

Kelso, WA $47,525

Klickitat, WA $46,656

La Center, WA $47,718

Long Beach, WA $47,053

Longview, WA $47,497

Lyle, WA $46,679

Nahcotta, WA $47,045

Naselle, WA $47,095

North Bonneville, WA $47,433

Ocean Park, WA $47,299

Oysterville, WA $47,151

Ridgefield, WA $47,770

Rosburg, WA $47,037

Seaview, WA $47,030

Silverlake, WA $47,478

Skamokawa, WA $47,165

Stevenson, WA $47,415

Toutle, WA $47,353

Trout Lake, WA $46,913

Underwood, WA $47,098

Vancouver, WA $47,955

Wahkiacus, WA $46,599

Washougal, WA $47,715

White Salmon, WA $46,966

Wishram, WA $46,545

Woodland, WA $47,606

Yacolt, WA $47,649

Wenatchee, WA $46,571

East Wenatchee, WA $46,510

Ardenvoir, WA $46,557

Brewster, WA $46,419

Bridgeport, WA $46,363

Carlton, WA $46,434

Cashmere, WA $46,560

Chelan, WA $46,480

Chelan Falls, WA $46,504

Conconully, WA $46,394

Dryden, WA $46,630

Entiat, WA $46,500

Ephrata, WA $46,329

George, WA $46,576

Leavenworth, WA $46,856

Loomis, WA $46,396

Malaga, WA $46,579

Malott, WA $46,410

Mansfield, WA $46,213

Manson, WA $46,492

Marlin, WA $46,120

Mazama, WA $46,443

Methow, WA $46,383

Monitor, WA $46,548

Moses Lake, WA $46,342

Okanogan, WA $46,364

Omak, WA $46,407

Orondo, WA $46,434

Oroville, WA $46,463

Palisades, WA $46,295

Pateros, WA $46,401

Peshastin, WA $46,528

Quincy, WA $46,495

Riverside, WA $46,396

Rock Island, WA $46,411

Soap Lake, WA $46,259

Stehekin, WA $46,455

Stratford, WA $46,143

Tonasket, WA $46,421

Twisp, WA $46,465

Warden, WA $46,518

Waterville, WA $46,306

Wauconda, WA $46,366

Wilson Creek, WA $46,097

Winthrop, WA $46,480

Yakima, WA $46,069

Brownstown, WA $46,069

Buena, WA $46,206

Cle Elum, WA $46,837

Cowiche, WA $46,069

Easton, WA $47,580

Ellensburg, WA $46,117

Naches, WA $46,817

Grandview, WA $47,304

Granger, WA $46,769

Harrah, WA $46,069

Kittitas, WA $46,110

Mabton, WA $46,831

Moxee, WA $46,218

Outlook, WA $46,767

Parker, WA $46,083

Ronald, WA $47,085

Roslyn, WA $47,029

Selah, WA $46,069

South Cle Elum, WA $47,050

Sunnyside, WA $47,504

Thorp, WA $46,272

Tieton, WA $46,069

Toppenish, WA $46,661

Vantage, WA $46,554

Wapato, WA $46,103

White Swan, WA $46,184

Zillah, WA $46,274

Airway Heights, WA $46,711

Chattaroy, WA $46,653

Cheney, WA $46,648

Colbert, WA $46,691

Deer Park, WA $46,642

Edwall, WA $46,588

Elk, WA $46,555

Fairchild Air Force Base, WA $46,704

Fairfield, WA $46,601

Ford, WA $46,609

Four Lakes, WA $46,705

Greenacres, WA $46,675

Lamont, WA $46,496

Latah, WA $46,529

Liberty Lake, WA $46,651

Marshall, WA $46,711

Mead, WA $46,656

Medical Lake, WA $46,682

Mica, WA $46,676

Newman Lake, WA $46,625

Nine Mile Falls, WA $46,686

Otis Orchards, WA $46,670

Reardan, WA $46,645

Rockford, WA $46,637

Spangle, WA $46,656

Sprague, WA $46,505

Tekoa, WA $46,459

Tumtum, WA $46,627

Valleyford, WA $46,692

Veradale, WA $46,702

Waverly, WA $46,585

Wellpinit, WA $46,553

Addy, WA $46,488

Albion, WA $46,429

Almira, WA $46,134

Belmont, WA $46,384

Benge, WA $46,354

Boyds, WA $46,375

Chewelah, WA $46,527

Clayton, WA $46,612

Colfax, WA $46,423

Colton, WA $46,118

Colville, WA $46,430

Coulee City, WA $46,167

Coulee Dam, WA $46,304

Creston, WA $46,308

Curlew, WA $46,397

Cusick, WA $46,238

Danville, WA $46,385

Davenport, WA $46,495

Electric City, WA $46,291

Elmer City, WA $46,412

Endicott, WA $46,448

Evans, WA $46,434

Farmington, WA $46,322

Fruitland, WA $46,479

Garfield, WA $46,362

Gifford, WA $46,442

Grand Coulee, WA $46,262

Harrington, WA $46,449

Hartline, WA $46,101

Hay, WA $46,305

Hunters, WA $46,450

Inchelium, WA $46,339

Ione, WA $46,105

Keller, WA $46,249

Kettle Falls, WA $46,406

Lacrosse, WA $46,354

Lamona, WA $46,294

Laurier, WA $46,372

Lincoln, WA $46,445

Loon Lake, WA $46,572

Malden, WA $46,575

Malo, WA $46,426

Marcus, WA $46,575

Metaline, WA $46,310

Metaline Falls, WA $46,042

Mohler, WA $46,412

Nespelem, WA $46,308

Newport, WA $46,382

Northport, WA $46,436

Oakesdale, WA $46,476

Odessa, WA $46,201

Orient, WA $46,361

Palouse, WA $46,285

Pullman, WA $46,258

Republic, WA $46,376

Rice, WA $46,421

Ritzville, WA $46,393

Rosalia, WA $46,589

Saint John, WA $46,490

Springdale, WA $46,552

Steptoe, WA $46,707

Thornton, WA $46,500

Uniontown, WA $46,074

Usk, WA $46,336

Valley, WA $46,532

Wilbur, WA $46,275

Spokane, WA $46,711

Pasco, WA $48,122

Benton City, WA $48,114

Beverly, WA $46,697

Bickleton, WA $46,572

Burbank, WA $48,292

College Place, WA $47,307

Connell, WA $47,159

Dayton, WA $46,380

Dixie, WA $46,817

Eltopia, WA $47,856

Hooper, WA $46,253

Kahlotus, WA $46,642

Kennewick, WA $48,575

Lind, WA $46,398

Mesa, WA $47,719

Othello, WA $46,931

Paterson, WA $47,560

Plymouth, WA $48,334

Pomeroy, WA $46,375

Prescott, WA $47,089

Mattawa, WA $47,047

Prosser, WA $47,645

Richland, WA $48,291

West Richland, WA $48,292

Roosevelt, WA $46,345

Royal City, WA $46,650

Starbuck, WA $46,510

Touchet, WA $47,803

Waitsburg, WA $46,680

Walla Walla, WA $47,100

Wallula, WA $48,176

Washtucna, WA $46,321

Anatone, WA $45,991

Asotin, WA $46,129

Clarkston, WA $46,237

3-1-1 Citizen Service Representative Salary by Industry: Top Paying Sectors

For 3-1-1 Citizen Service Representative roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Energy & Utilities sectors offer the strongest compensation, at 50% above the average. In contrast, 3-1-1 Citizen Service Representative positions in Telecom or Business Services typically offer lower base pay, as these industries often view 3-1-1 Citizen Service Representative as a support function rather than a direct revenue driver.

The top paying industries for a 3-1-1 Citizen Service Representative

Industry Sector	Average Annual Salary	Average Hourly Rate	Pay vs.Avg
Software & Networking	$74,512	$36.0	50%
Energy & Utilities	$59,610	$29.0	20%
Edu., Gov't. & Nonprofit	$54,642	$26.0	10%

3-1-1 Citizen Service Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a 3-1-1 Citizen Service Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

$45,990

Average $49,675/year

$53,655

$3,833

Average $4,140/month

$4,471

$884

Average $955/week

$1,032

$22

Average $24/hour

$26

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$53,655	$4,471	$1,032	$26
Average	$49,675	$4,140	$955	$24
25th Percentile	$45,990	$3,833	$884	$22

Find Your Next 3-1-1 Citizen Service Representative Job

Ready to take the next step in your career? Browse thousands of current 3-1-1 Citizen Service Representative job openings on our job board. Use the search bar below to find your perfect match.

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3-1-1 Citizen Service Representative Salary in Washington

Check out 3-1-1 Citizen Service Representative Job Openings in Washington

Key Factors That Influence 3-1-1 Citizen Service Representative Salaries

How Experience Level Affects 3-1-1 Citizen Service Representative Salaries?

How Do 3-1-1 Citizen Service Representative Salaries Vary from State to State?

Top Paying Cities for 3-1-1 Citizen Service Representative

3-1-1 Citizen Service Representative Salary by Industry: Top Paying Sectors

The top paying industries for a 3-1-1 Citizen Service Representative

3-1-1 Citizen Service Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

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