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Administrative Assistant/Customer Service Representative Salary in the United States

How much does an Administrative Assistant/Customer Service Representative make in the United States? As of September 01, 2026, the average salary for an Administrative Assistant/Customer Service Representative in the United States is $45,948 per year, which breaks down to an hourly rate of $22.

However, an Administrative Assistant/Customer Service Representative's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $54,731
  • Majority Range (25th-75th percentile): $41,829 to $50,546
  • Entry-Level (10th percentile): $38,078
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Check out Administrative Assistant/Customer Service Representative Job Openings in the United States

Key Factors That Influence Administrative Assistant/Customer Service Representative Salaries

An Administrative Assistant/Customer Service Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Administrative Assistant/Customer Service Representative Salaries?

Experience is a primary driver of an Administrative Assistant/Customer Service Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $43,893
  • Early Career (1-2 years): $44,861
  • Mid-Level (2-4 years): $46,714
  • Senior-Level (5-8 years): $48,311
  • Expert (over 8 years): $48,502
Job RoleYears of ExperienceAverage Salary
Entry Level Administrative Assistant/Customer Service Representative less than 1 year $43,893
Early Career Level Administrative Assistant/Customer Service Representative 1-2 years $44,861
Mid-Level Level Administrative Assistant/Customer Service Representative 2-4 years $46,714
Senior-Level Level Administrative Assistant/Customer Service Representative 5-8 years $48,311
Expert Level Administrative Assistant/Customer Service Representative over 8 years $48,502

How Do Administrative Assistant/Customer Service Representative Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Administrative Assistant/Customer Service Representatives. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $50,874.
  • California: $50,681.
  • Massachusetts: $50,005.

Top Paying Cities for Administrative Assistant/Customer Service Representative

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $57,954
  • San Francisco: $57,320
  • Oakland: $56,112

Administrative Assistant/Customer Service Representative Salary by Industry: Top Paying Sectors

For Administrative Assistant/Customer Service Representative roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Telecom sectors offer the strongest compensation, at 15% above the average. In contrast, Administrative Assistant/Customer Service Representative positions in Hospitality & Leisure or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Administrative Assistant/Customer Service Representative as a support function rather than a direct revenue driver.

The top paying industries for an Administrative Assistant/Customer Service Representative

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Aerospace & Defense $52,840 $25.0 15%
Telecom $52,840 $25.0 15%
Biotechnology $50,543 $24.0 10%
Energy & Utilities $50,543 $24.0 10%
Internet $50,543 $24.0 10%

How Education impacts an Administrative Assistant/Customer Service Representative's Salary?

Your level of education can impact your salary potential. While many Administrative Assistant/Customer Service Representative professionals enter the field with a high school degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an Administrative Assistant/Customer Service Representative with a high school is between $44,365 and $47,070.

Administrative Assistant/Customer Service Representative Salaries by Degree Level

Typical Education for Administrative Assistant/Customer Service Representative
Degree Level % of user with this level of education
No Degree 1.1%
High School 33.1%
Associate's Degree 19.5%
Bachelor's Degree 42.6%
Master's Degree or MBA 3.6%
JD, MD, PhD or Equivalent 0.1%
View as Graph

Administrative Assistant/Customer Service Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Administrative Assistant/Customer Service Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on September 01, 2026
$41,829
Average $45,948/year
$50,546
$3,486
Average $3,829/month
$4,212
$804
Average $884/week
$972
$20
Average $22/hour
$24
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $50,546 $4,212 $972 $24
Average $45,948 $3,829 $884 $22
25th Percentile $41,829 $3,486 $804 $20

Most common benefits for Administrative Assistant/Customer Service Representative

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Administrative Assistant/Customer Service Representative

Here are companies hiring for Administrative Assistant/Customer Service Representative and their salaries, click below for more details.

Find Your Next Administrative Assistant/Customer Service Representative Job

Ready to take the next step in your career? Browse thousands of current Administrative Assistant/Customer Service Representative job openings on our job board. Use the search bar below to find your perfect match.

  • Hanley Energy | Ashburn, VA

    Field Service Technician

    Hanley Energy | Ashburn, VA

    This position is eligible for a sign-on bonus. Bonus amount and payment terms will be discussed during the recruitment process and are subject to applicabl... more

    8 Days Ago

  • Hanley Energy | Ashburn, VA

    Mechanical Field Engineer

    Hanley Energy | Ashburn, VA

    This position is eligible for a sign-on bonus. Bonus amount and payment terms will be discussed during the recruitment process and are subject to applicabl... more

    8 Days Ago

  • Hanley Energy | Ashburn, VA

    Field Service Engineer

    Hanley Energy | Ashburn, VA

    This position is eligible for a sign-on bonus. Bonus amount and payment terms will be discussed during the recruitment process and are subject to applicabl... more

    8 Days Ago

  • CyLogic | Ashburn, VA

    SVP Revenue Growth

    CyLogic | Ashburn, VA

    A Leadership Opportunity to Shape the Next Phase of Growth. CyLogic is seeking an experienced revenue leader to oversee Sales and Marketing, strengthen go-... more

    9 Days Ago

  • ProspectBlue | Ashburn, VA

    Staff Accountant

    ProspectBlue | Ashburn, VA

    ProspectBlue is partnering with a well-established and growing organization in Ashburn, VA to identify a Staff Accountant to join its corporate accounting ... more

    9 Days Ago

  • Morcom International, Inc. | Ashburn, VA

    Senior Account

    Morcom International, Inc. | Ashburn, VA

    About the Opportunity. ACG Systems is a mission-critical communications platform. Through Morcom, an ACG Systems company, we design, deploy, and support wi... more

    9 Days Ago

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FAQ about Administrative Assistant/Customer Service Representative

1. What industry pays the highest salary for Administrative Assistant/Customer Service Representative?

The Aerospace & Defense industry offers the highest average compensation for Administrative Assistant/Customer Service Representative roles, with salaries approximately 15% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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