Analyst, Customer Support & Services Salary in the United States

How much does an Analyst, Customer Support & Services make in the United States? As of August 01, 2026, the average salary for an Analyst, Customer Support & Services in the United States is $68,321 per year, which breaks down to an hourly rate of $33.

However, an Analyst, Customer Support & Services's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $91,191
  • Majority Range (25th-75th percentile): $62,230 to $80,292
  • Entry-Level (10th percentile): $56,684

Key Factors That Influence Analyst, Customer Support & Services Salaries

An Analyst, Customer Support & Services's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Analyst, Customer Support & Services Salaries?

Experience is a primary driver of an Analyst, Customer Support & Services's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $50,097
  • Early Career (1-2 years): $58,158
  • Mid-Level (2-4 years): $65,826
  • Senior-Level (5-8 years): $72,569
  • Expert (over 8 years): $81,529
Job RoleYears of ExperienceAverage Salary
Help Desk Support Specialist I less than 1 year $50,097
Help Desk Support Specialist II 1-2 years $58,158
Analyst, Customer Support & Services 2-4 years $65,826
Help Desk Support Specialist IV 5-8 years $72,569
Help Desk Supervisor over 8 years $81,529

Top Paying Cities for Analyst, Customer Support & Services

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $86,173
  • San Francisco: $85,229
  • Oakland: $83,433

Analyst, Customer Support & Services Salary by Industry: Top Paying Sectors

For Analyst, Customer Support & Services roles, the industry you choose can affect earning potential by as much as 65% (the gap between the highest and lowest paying industries). Data shows that the Internet and Software & Networking sectors offer the strongest compensation, at 25% above the average. In contrast, Analyst, Customer Support & Services positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Analyst, Customer Support & Services as a support function rather than a direct revenue driver.

The top paying industries for an Analyst, Customer Support & Services

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Internet $85,401 $41.0 25%
Software & Networking $85,401 $41.0 25%
Energy & Utilities $81,985 $39.0 20%
Financial Services $81,985 $39.0 20%
Pharmaceuticals $81,985 $39.0 20%

How Education impacts an Analyst, Customer Support & Services's Salary?

Your level of education can impact your salary potential. While many Analyst, Customer Support & Services professionals enter the field with a high school degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an Analyst, Customer Support & Services with a high school is between $65,057 and $68,880.

Analyst, Customer Support & Services Salaries by Degree Level

Typical Education for Analyst, Customer Support & Services
Degree Level % of user with this level of education
No Degree 1.1%
High School 29.1%
Associate's Degree 24%
Bachelor's Degree 40.5%
Master's Degree or MBA 5%
JD, MD, PhD or Equivalent 0.2%

Analyst, Customer Support & Services Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Analyst, Customer Support & Services's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on August 01, 2026
$62,230
Average $68,321/year
$80,292
$5,186
Average $5,693/month
$6,691
$1,197
Average $1,314/week
$1,544
$30
Average $33/hour
$39
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $80,292 $6,691 $1,544 $39
Average $68,321 $5,693 $1,314 $33
25th Percentile $62,230 $5,186 $1,197 $30

Most common benefits for Analyst, Customer Support & Services

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Analyst, Customer Support & Services

Here are companies hiring for Analyst, Customer Support & Services and their salaries, click below for more details.

Find Your Next Analyst, Customer Support & Services Job

Ready to take the next step in your career? Browse thousands of current Analyst, Customer Support & Services job openings on our job board. Use the search bar below to find your perfect match.

  • Confidential | Columbus, OH

    Confidential | Columbus, OH

    Associate Vice President, Internal Communications. About the Company. National consulting & advisory services firm focused on the healthcare industry. Indu... more

    20 Days Ago

  • C.R. England | Columbus, OH

    C.R. England | Columbus, OH

    Job Description. C.R. England is Now Urgently Hiring Local Dedicated CDL-A Truck Drivers. \n. Dedicated Local Fleet - Home Daily - Competitive Pay* - Full ... more

    25 Days Ago

  • Confidential | Columbus, OH

    Confidential | Columbus, OH

    Vice President, Credit Risk Strategy & Data Science. About the Company. High-growth SMB lender building the next generation of credit decisioning. Industry... more

    25 Days Ago

  • Confidential | Columbus, OH

    Confidential | Columbus, OH

    Vice President, Payments Engineering. About the Company. Globally-recognized provider of corporate payment solutions. Industry. Financial Services. Type. P... more

    27 Days Ago

  • Confidential | Columbus, OH

    Confidential | Columbus, OH

    Senior Vice President of Project Delivery. About the Company. A multi-billion-dollar construction organization with collaborative, servant-minded leadershi... more

    27 Days Ago

  • USPS | Columbus, OH

    USPS | Columbus, OH

    The United States Postal Service (USPS) is seeking Mail Carriers and City Carrier Assistants (CCA) to deliver mail and packages to residential and business... more

    1 Month Ago

For Employees

Analyze the market and your qualifications to negotiate your salary with confidence.

Get a Salary Increase

Search thousands of open positions to find your next opportunity.

Search Job Openings

For Employers

Individualize employee pay based on unique job requirements and personal qualifications.

Adjust Employee Salary

Get the latest market price for benchmark jobs and jobs in your industry.

Price My Industry Jobs

FAQ about Analyst, Customer Support & Services

1. What industry pays the highest salary for Analyst, Customer Support & Services?

The Internet industry offers the highest average compensation for Analyst, Customer Support & Services roles, with salaries approximately 25% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst