Salary AI Book a Demo

Assistant Call Center Agent Salary in the United States

How much does an Assistant Call Center Agent make in the United States? As of September 01, 2026, the average salary for an Assistant Call Center Agent in the United States is $40,457 per year, which breaks down to an hourly rate of $19.

However, an Assistant Call Center Agent's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $48,119
  • Majority Range (25th-75th percentile): $37,369 to $44,467
  • Entry-Level (10th percentile): $34,557
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Check out Assistant Call Center Agent Job Openings in the United States

Key Factors That Influence Assistant Call Center Agent Salaries

An Assistant Call Center Agent's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Assistant Call Center Agent Salaries?

Experience is a primary driver of an Assistant Call Center Agent's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $35,634
  • Early Career (1-2 years): $39,621
  • Mid-Level (2-4 years): $48,424
  • Senior-Level (5-8 years): $54,684
  • Expert (over 8 years): $60,676
Job RoleYears of ExperienceAverage Salary
Contact Center Representative I - Inbound less than 1 year $35,634
Assistant Call Center Agent 1-2 years $39,621
Contact Center Representative III - Inbound 2-4 years $48,424
Contact Center Representative IV - Inbound 5-8 years $54,684
Inbound Contact Center Supervisor over 8 years $60,676

How Do Assistant Call Center Agent Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Assistant Call Center Agents. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $44,793.
  • California: $44,624.
  • Massachusetts: $44,029.

Top Paying Cities for Assistant Call Center Agent

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $51,028
  • San Francisco: $50,469
  • Oakland: $49,405

Assistant Call Center Agent Salary by Industry: Top Paying Sectors

For Assistant Call Center Agent roles, the industry you choose can affect earning potential by as much as 50% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Financial Services sectors offer the strongest compensation, at 25% above the average. In contrast, Assistant Call Center Agent positions in Retail & Wholesale or Hospitality & Leisure typically offer lower base pay, as these industries often view Assistant Call Center Agent as a support function rather than a direct revenue driver.

The top paying industries for an Assistant Call Center Agent

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking $50,571 $24.0 25%
Financial Services $48,548 $23.0 20%
Energy & Utilities $46,525 $22.0 15%
Biotechnology $44,502 $21.0 10%
Insurance $44,502 $21.0 10%

How Education impacts an Assistant Call Center Agent's Salary?

Your level of education can impact your salary potential. While many Assistant Call Center Agent professionals enter the field with a high school degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an Assistant Call Center Agent with a high school is between $38,855 and $41,697.

Assistant Call Center Agent Salaries by Degree Level

Typical Education for Assistant Call Center Agent
Degree Level % of user with this level of education
No Degree 2%
High School 41.4%
Associate's Degree 18.5%
Bachelor's Degree 33.3%
Master's Degree or MBA 4.8%
JD, MD, PhD or Equivalent 0%
View as Graph

Assistant Call Center Agent Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an Assistant Call Center Agent's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on September 01, 2026
$37,369
Average $40,457/year
$44,467
$3,114
Average $3,371/month
$3,706
$719
Average $778/week
$855
$18
Average $19/hour
$21
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $44,467 $3,706 $855 $21
Average $40,457 $3,371 $778 $19
25th Percentile $37,369 $3,114 $719 $18

Most common benefits for Assistant Call Center Agent

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Assistant Call Center Agent

Here are companies hiring for Assistant Call Center Agent and their salaries, click below for more details.

Find Your Next Assistant Call Center Agent Job

Ready to take the next step in your career? Browse thousands of current Assistant Call Center Agent job openings on our job board. Use the search bar below to find your perfect match.

  • AROMAIR | Columbus, OH

    Warehouse associate

    AROMAIR | Columbus, OH

    Warehouse Associate - New Albany. At Job&Talent, we are recruiting for a Warehouse Associate to work with Aromair in New Albany. This role involves managin... more

    7 Days Ago

  • KOHLS | Columbus, OH

    Senior Industrial Maintenance Technician

    KOHLS | Columbus, OH

    Job Description. Shifts. \n. Monday-Thursday 2pm-12am. \n. Monday-Thursday 10pm-8am. \n. Friday-Sunday 6pm-6am. \n. \n. About the Role. \n. As a Senior Mai... more

    7 Days Ago

  • White Glove Placement | Columbus, OH

    RN

    White Glove Placement | Columbus, OH

    RN-Cath Lab Job in Westerville, OH $2387-$2795 per week* Location Westerville, OH. Schedule 5x8 Days. Start Date 09/27/2026. Assignment Length 13 weeks. Jo... more

    7 Days Ago

  • C.R. England | Columbus, OH

    Local CDL

    C.R. England | Columbus, OH

    Job Description. C.R. England is Now Urgently Hiring Local Dedicated CDL-A Truck Drivers. \n. Dedicated Local Fleet - Home Daily - Competitive Pay* - Full ... more

    18 Days Ago

For Employees

Analyze the market and your qualifications to negotiate your salary with confidence.

Get a Salary Increase

Search thousands of open positions to find your next opportunity.

Search Job Openings

For Employers

Individualize employee pay based on unique job requirements and personal qualifications.

Adjust Employee Salary

Get the latest market price for benchmark jobs and jobs in your industry.

Price My Industry Jobs

FAQ about Assistant Call Center Agent

1. What industry pays the highest salary for Assistant Call Center Agent?

The Software & Networking industry offers the highest average compensation for Assistant Call Center Agent roles, with salaries approximately 25% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst