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Call Manager Salary in the United States

How much does a Call Manager make in the United States? As of August 01, 2026, the average salary for a Call Manager in the United States is $38,637 per year, which breaks down to an hourly rate of $19.

However, a Call Manager's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $43,555
  • Majority Range (25th-75th percentile): $35,191 to $41,212
  • Entry-Level (10th percentile): $32,053
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Check out Call Manager Job Openings in the United States

Key Factors That Influence Call Manager Salaries

A Call Manager's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Call Manager Salaries?

Experience is a primary driver of a Call Manager's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $37,388
  • Early Career (1-2 years): $38,172
  • Mid-Level (2-4 years): $39,174
  • Senior-Level (5-8 years): $39,281
  • Expert (over 8 years): $39,352
Job RoleYears of ExperienceAverage Salary
Entry Level Call Manager less than 1 year $37,388
Early Career Level Call Manager 1-2 years $38,172
Mid-Level Level Call Manager 2-4 years $39,174
Senior-Level Level Call Manager 5-8 years $39,281
Expert Level Call Manager over 8 years $39,352

How Do Call Manager Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Call Managers. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $42,779.
  • California: $42,617.
  • Massachusetts: $42,049.

Top Paying Cities for Call Manager

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $48,733
  • San Francisco: $48,200
  • Oakland: $47,184

Call Manager Salary by Industry: Top Paying Sectors

For Call Manager roles, the industry you choose can affect earning potential by as much as 55% (the gap between the highest and lowest paying industries). Data shows that the Telecom and Energy & Utilities sectors offer the strongest compensation, at 30% above the average. In contrast, Call Manager positions in Insurance or Financial Services typically offer lower base pay, as these industries often view Call Manager as a support function rather than a direct revenue driver.

The top paying industries for a Call Manager

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Telecom $50,228 $24.0 30%
Energy & Utilities $48,297 $23.0 25%
Aerospace & Defense $46,365 $22.0 20%
Hospitality & Leisure $44,433 $21.0 15%
Construction $42,501 $20.0 10%

How Education impacts a Call Manager's Salary?

Your level of education can impact your salary potential. While many Call Manager professionals enter the field with a high school degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Call Manager with a high school is between $34,616 and $36,503.

Call Manager Salaries by Degree Level

Typical Education for Call Manager
Degree Level % of user with this level of education
No Degree 2.5%
High School 28.3%
Associate's Degree 23.3%
Bachelor's Degree 38.3%
Master's Degree or MBA 7.5%
JD, MD, PhD or Equivalent 0%
View as Graph

Call Manager Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Call Manager's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on August 01, 2026
$35,191
Average $38,637/year
$41,212
$2,933
Average $3,220/month
$3,434
$677
Average $743/week
$793
$17
Average $19/hour
$20
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $41,212 $3,434 $793 $20
Average $38,637 $3,220 $743 $19
25th Percentile $35,191 $2,933 $677 $17

Most common benefits for Call Manager

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Call Manager

Here are companies hiring for Call Manager and their salaries, click below for more details.

Find Your Next Call Manager Job

Ready to take the next step in your career? Browse thousands of current Call Manager job openings on our job board. Use the search bar below to find your perfect match.

  • Giant Eagle | Columbus, OH

    Call Center Pharmacy Technician

    Giant Eagle | Columbus, OH

    Job Summary Central Processing is a centralized pharmacy operation with locations in Columbus, OH and Freedom, PA that provides clinical support to our pat... more

    5 Days Ago

  • Crescent Hotels & Resorts LLC | Columbus, OH

    Banquet Set Call

    Crescent Hotels & Resorts LLC | Columbus, OH

    Job Description. Job Description. Renaissance Columbus Downtown Hotel sits in the heart of Columbus, offering easy access to landmarks like the Ohio Theatr... more

    5 Days Ago

  • North Central Mental Health Services, Inc. | Columbus, OH

    Call Center Associate

    North Central Mental Health Services, Inc. | Columbus, OH

    Job Description. Job Description. Full-time, non-exempt position providing effective inbound call service to new and existing members, providers and custom... more

    5 Days Ago

  • Allied Universal | Columbus, OH

    Security Guard

    Allied Universal | Columbus, OH

    Allied Universal - - Responsibilities: Provide customer service to clients by carrying out security-related procedures, site-specific policies, and emergen... more

    5 Days Ago

  • Gentiva | Columbus, OH

    Registered Nurse On Call

    Gentiva | Columbus, OH

    After Hours Hospice RN. Lead with heart. Be the difference. Deliver compassionate care after hours. As an After Hours Hospice RN, you'll respond to patient... more

    5 Days Ago

  • Lap of Love | Columbus, OH

    Call Center Representative

    Lap of Love | Columbus, OH

    Join Lap Of Love As A Call Center Representative And Love What You Do. Lap of Love is looking for an experienced Call Center Representative, referred to in... more

    6 Days Ago

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FAQ about Call Manager

1. What industry pays the highest salary for Call Manager?

The Telecom industry offers the highest average compensation for Call Manager roles, with salaries approximately 30% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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