Occupational Therapy Assistant
Legacy Healthcare Services, Inc. – Columbus, OH
How much does a Complaints Handler make in the United States? As of August 01, 2026, the average salary for a Complaints Handler in the United States is $29,662 per year, which breaks down to an hourly rate of $14.
However, a Complaints Handler's salary can vary significantly. Here's a look at the typical salary range:
Complaints Handler Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
|---|---|---|---|---|
| 75th Percentile | $32,088 | $2,674 | $617 | $15 |
| Average | $29,662 | $2,472 | $570 | $14 |
| 25th Percentile | $27,433 | $2,286 | $528 | $13 |
A Complaints Handler's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.
Experience is a primary driver of a Complaints Handler's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:
| Job Role | Years of Experience | Average Salary |
|---|---|---|
| Entry Level Complaints Handler | less than 1 year | $28,735 |
| Early Career Level Complaints Handler | 1-2 years | $29,157 |
| Mid-Level Level Complaints Handler | 2-4 years | $29,898 |
| Senior-Level Level Complaints Handler | 5-8 years | $29,999 |
| Expert Level Complaints Handler | over 8 years | $30,168 |
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Complaints Handlers. For example, consider the average annual salaries in these key locations:
Your level of education can impact your salary potential. While many Complaints Handler professionals enter the field with a high school degree, higher education can lead to more specialized and higher-paying roles.
According to our 100% employer-reported salary data, the median salary for a Complaints Handler with a high school is between $27,253 and $28,343.
| Typical Education for Complaints Handler | |
|---|---|
| Degree Level | % of user with this level of education |
| No Degree | 50% |
| High School | 50% |
| Associate's Degree | 50% |
| Bachelor's Degree | 0% |
| Master's Degree or MBA | 50% |
| JD, MD, PhD or Equivalent | 0% |
Understanding how a Complaints Handler's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $32,088 | $2,674 | $617 | $15 |
| Average | $29,662 | $2,472 | $570 | $14 |
| 25th Percentile | $27,433 | $2,286 | $528 | $13 |
Salaries for a Complaints Handler can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $31,828 in 2023 to around $30,596 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Complaints Handler salary trends, click here.
| Year | Average Annual Salary |
|---|---|
| 2022 | View More |
| 2023 | $31,828 |
| 2024 | $31,409 |
| 2025 | $30,596 |
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The Financial Services industry offers the highest average compensation for Complaints Handler roles, with salaries approximately 40% above the market median.
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