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Complaints Officer Salary in the United States

How much does a Complaints Officer make in the United States? As of September 01, 2026, the average salary for a Complaints Officer in the United States is $97,953 per year, which breaks down to an hourly rate of $47.

However, a Complaints Officer's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $121,822
  • Majority Range (25th-75th percentile): $85,758 to $110,447
  • Entry-Level (10th percentile): $74,655
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Check out Complaints Officer Job Openings in the United States

Key Factors That Influence Complaints Officer Salaries

A Complaints Officer's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Complaints Officer Salaries?

Experience is a primary driver of a Complaints Officer's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $64,255
  • Early Career (1-2 years): $76,778
  • Mid-Level (2-4 years): $95,350
  • Senior-Level (5-8 years): $118,555
  • Expert (over 8 years): $160,489
Job RoleYears of ExperienceAverage Salary
Compliance Specialist I less than 1 year $64,255
Compliance Specialist II 1-2 years $76,778
Complaints Officer 2-4 years $95,350
Compliance Specialist IV 5-8 years $118,555
Compliance Specialist V over 8 years $160,489

How Do Complaints Officer Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Complaints Officers. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $108,453.
  • California: $108,042.
  • Massachusetts: $106,602.

Top Paying Cities for Complaints Officer

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $123,548
  • San Francisco: $122,195
  • Oakland: $119,620

Complaints Officer Salary by Industry: Top Paying Sectors

For Complaints Officer roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Biotechnology and Financial Services sectors offer the strongest compensation, at 20% above the average. In contrast, Complaints Officer positions in Transportation or Retail & Wholesale typically offer lower base pay, as these industries often view Complaints Officer as a support function rather than a direct revenue driver.

The top paying industries for a Complaints Officer

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Biotechnology $117,543 $57.0 20%
Financial Services $117,543 $57.0 20%
Pharmaceuticals $117,543 $57.0 20%
Software & Networking $117,543 $57.0 20%

How Education impacts a Complaints Officer's Salary?

Your level of education can impact your salary potential. While many Complaints Officer professionals enter the field with a Bachelor's degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Complaints Officer with a Bachelor's is between $93,648 and $99,759.

Complaints Officer Salaries by Degree Level

Typical Education for Complaints Officer
Degree Level % of user with this level of education
No Degree 0.9%
High School 11.3%
Associate's Degree 7%
Bachelor's Degree 46.6%
Master's Degree or MBA 20.7%
JD, MD, PhD or Equivalent 13.4%
View as Graph

Complaints Officer Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Complaints Officer's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on September 01, 2026
$85,758
Average $97,953/year
$110,447
$7,146
Average $8,163/month
$9,204
$1,649
Average $1,884/week
$2,124
$41
Average $47/hour
$53
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $110,447 $9,204 $2,124 $53
Average $97,953 $8,163 $1,884 $47
25th Percentile $85,758 $7,146 $1,649 $41

Most common benefits for Complaints Officer

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Complaints Officer

Here are companies hiring for Complaints Officer and their salaries, click below for more details.

Find Your Next Complaints Officer Job

Ready to take the next step in your career? Browse thousands of current Complaints Officer job openings on our job board. Use the search bar below to find your perfect match.

  • Ohio | Columbus, OH

    Radiology

    Ohio | Columbus, OH

    100% Remote - Ohio Neuro Teleradiology JobClinical Role. Do you know someone that might be a good fit for this position. Please ask about our generous refe... more

    7 Days Ago

  • C.R. England | Columbus, OH

    Local CDL

    C.R. England | Columbus, OH

    Job Description. C.R. England is Now Urgently Hiring Local Dedicated CDL-A Truck Drivers. \n. Dedicated Local Fleet - Home Daily - Competitive Pay* - Full ... more

    15 Days Ago

  • OhioHealth | Columbus, OH

    Ultrasonographer

    OhioHealth | Columbus, OH

    We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could... more

    18 Days Ago

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FAQ about Complaints Officer

1. What industry pays the highest salary for Complaints Officer?

The Biotechnology industry offers the highest average compensation for Complaints Officer roles, with salaries approximately 20% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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