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Customer Experience Researcher Salary in the United States

How much does a Customer Experience Researcher make in the United States? As of September 01, 2026, the average salary for a Customer Experience Researcher in the United States is $41,058 per year, which breaks down to an hourly rate of $20.

However, a Customer Experience Researcher's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $48,753
  • Majority Range (25th-75th percentile): $38,105 to $45,086
  • Entry-Level (10th percentile): $35,416
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Check out Customer Experience Researcher Job Openings in the United States

Key Factors That Influence Customer Experience Researcher Salaries

A Customer Experience Researcher's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Experience Researcher Salaries?

Experience is a primary driver of a Customer Experience Researcher's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $40,219
  • Early Career (1-2 years): $44,976
  • Mid-Level (2-4 years): $51,078
  • Senior-Level (5-8 years): $65,910
  • Expert (over 8 years): $100,549
Job RoleYears of ExperienceAverage Salary
Customer Experience Researcher less than 1 year $40,219
Shipping and Receiving Clerk II 1-2 years $44,976
Shipping and Receiving Clerk III 2-4 years $51,078
Shipping and Receiving Supervisor 5-8 years $65,910
Shipping Operations Manager over 8 years $100,549

How Do Customer Experience Researcher Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Experience Researchers. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $45,460.
  • California: $45,287.
  • Massachusetts: $44,684.

Top Paying Cities for Customer Experience Researcher

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $51,787
  • San Francisco: $51,220
  • Oakland: $50,140

Customer Experience Researcher Salary by Industry: Top Paying Sectors

For Customer Experience Researcher roles, the industry you choose can affect earning potential by as much as 120% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Biotechnology sectors offer the strongest compensation, at 50% above the average. In contrast, Customer Experience Researcher positions in Chemicals or Business Services typically offer lower base pay, as these industries often view Customer Experience Researcher as a support function rather than a direct revenue driver.

The top paying industries for a Customer Experience Researcher

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Aerospace & Defense $61,587 $30.0 50%
Biotechnology $53,376 $26.0 30%

Customer Experience Researcher Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Experience Researcher's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on September 01, 2026
$38,105
Average $41,058/year
$45,086
$3,175
Average $3,422/month
$3,757
$733
Average $790/week
$867
$18
Average $20/hour
$22
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $45,086 $3,757 $867 $22
Average $41,058 $3,422 $790 $20
25th Percentile $38,105 $3,175 $733 $18

Most common benefits for Customer Experience Researcher

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Customer Experience Researcher

Here are companies hiring for Customer Experience Researcher and their salaries, click below for more details.

Find Your Next Customer Experience Researcher Job

Ready to take the next step in your career? Browse thousands of current Customer Experience Researcher job openings on our job board. Use the search bar below to find your perfect match.

  • British Swim School | Columbus, OH

    Customer Experience Specialist

    British Swim School | Columbus, OH

    Customer Experience Specialist (Deck Ambassador)This position is ideal for someone who is naturally warm, highly dependable, and takes pride in creating a ... more

    6 Days Ago

  • Firelands Scientific | Columbus, OH

    Customer Experience Representative

    Firelands Scientific | Columbus, OH

    Job Title. Location 724 W Gay Street, Columbus, OH, 43222, United States. Base Pay $17.00 / Hour. Other Compensation Tips. Employee Type Part-Time. Manage ... more

    2 Days Ago

  • Huntington | Columbus, OH

    Customer Experience Banker

    Huntington | Columbus, OH

    Concierge RoleSummary:Serves in a concierge role by servicing walk-in customers. Responsible for retaining and growing consumer and business customer relat... more

    6 Days Ago

  • JCPenney | Columbus, OH

    Salon Customer Experience Specialist

    JCPenney | Columbus, OH

    Salon Customer Experience Specialist. The Customer Sales and Experience Specialist is the first and last impression of the salon, responsible for creating ... more

    4 Days Ago

  • J. C. Penney | Columbus, OH

    Salon Customer Experience Specialist

    J. C. Penney | Columbus, OH

    J. C. Penney - - Responsibilities: Greet guests and deliver a welcoming front-desk experience. Accurately schedule appointments and process payments. Educa... more

    6 Days Ago

  • Veterinary Emergency Group (VEG) | Columbus, OH

    Customer Experience Coordinator

    Veterinary Emergency Group (VEG) | Columbus, OH

    Job Description. Job Description. ABOUT VEG. In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challeng... more

    2 Days Ago

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FAQ about Customer Experience Researcher

1. What industry pays the highest salary for Customer Experience Researcher?

The Aerospace & Defense industry offers the highest average compensation for Customer Experience Researcher roles, with salaries approximately 50% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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