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ITSM Administrator Salary in the United States

How much does an ITSM Administrator make in the United States? As of September 01, 2026, the average salary for an ITSM Administrator in the United States is $69,678 per year, which breaks down to an hourly rate of $33.

However, an ITSM Administrator's salary can vary significantly. Here's a look at the typical salary range:

  • Top Earners (90th percentile): $85,861
  • Majority Range (25th-75th percentile): $62,488 to $78,149
  • Entry-Level (10th percentile): $55,941
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Check out ITSM Administrator Job Openings in the United States

Key Factors That Influence ITSM Administrator Salaries

An ITSM Administrator's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects ITSM Administrator Salaries?

Experience is a primary driver of an ITSM Administrator's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $55,428
  • Early Career (1-2 years): $67,913
  • Mid-Level (2-4 years): $89,773
  • Senior-Level (5-8 years): $133,952
  • Expert (over 8 years): $151,618
Job RoleYears of ExperienceAverage Salary
Applications Support Technician I less than 1 year $55,428
ITSM Administrator 1-2 years $67,913
Applications Support Technician III 2-4 years $89,773
Applications Programming Supervisor 5-8 years $133,952
Applications Programming Manager over 8 years $151,618

How Do ITSM Administrator Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract ITSM Administrators. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $77,148.
  • California: $76,855.
  • Massachusetts: $75,831.

Top Paying Cities for ITSM Administrator

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $87,885
  • San Francisco: $86,923
  • Oakland: $85,091

ITSM Administrator Salary by Industry: Top Paying Sectors

For ITSM Administrator roles, the industry you choose can affect earning potential by as much as 70% (the gap between the highest and lowest paying industries). Data shows that the Energy & Utilities and MFG Nondurable sectors offer the strongest compensation, at 40% above the average. In contrast, ITSM Administrator positions in Telecom or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view ITSM Administrator as a support function rather than a direct revenue driver.

The top paying industries for an ITSM Administrator

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Energy & Utilities $97,549 $47.0 40%
MFG Nondurable $90,582 $44.0 30%
Biotechnology $87,098 $42.0 25%
Software & Networking $87,098 $42.0 25%
Financial Services $83,614 $40.0 20%

How Education impacts an ITSM Administrator's Salary?

Your level of education can impact your salary potential. While many ITSM Administrator professionals enter the field with a Associate's degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an ITSM Administrator with a Associate's is between $72,576 and $79,902.

ITSM Administrator Salaries by Degree Level

Typical Education for ITSM Administrator
Degree Level % of user with this level of education
No Degree 8.5%
High School 12.8%
Associate's Degree 12.8%
Bachelor's Degree 57.4%
Master's Degree or MBA 8.5%
JD, MD, PhD or Equivalent 0%
View as Graph

ITSM Administrator Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an ITSM Administrator's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on September 01, 2026
$62,488
Average $69,678/year
$78,149
$5,207
Average $5,807/month
$6,512
$1,202
Average $1,340/week
$1,503
$30
Average $33/hour
$38
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $78,149 $6,512 $1,503 $38
Average $69,678 $5,807 $1,340 $33
25th Percentile $62,488 $5,207 $1,202 $30

Most common benefits for ITSM Administrator

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for ITSM Administrator

Here are companies hiring for ITSM Administrator and their salaries, click below for more details.

Find Your Next ITSM Administrator Job

Ready to take the next step in your career? Browse thousands of current ITSM Administrator job openings on our job board. Use the search bar below to find your perfect match.

  • Ohio | Columbus, OH

    Radiology

    Ohio | Columbus, OH

    100% Remote - Ohio Neuro Teleradiology JobClinical Role. Do you know someone that might be a good fit for this position. Please ask about our generous refe... more

    9 Days Ago

  • C.R. England | Columbus, OH

    Local CDL

    C.R. England | Columbus, OH

    Job Description. C.R. England is Now Urgently Hiring Local Dedicated CDL-A Truck Drivers. \n. Dedicated Local Fleet - Home Daily - Competitive Pay* - Full ... more

    17 Days Ago

  • OhioHealth | Columbus, OH

    Ultrasonographer

    OhioHealth | Columbus, OH

    We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could... more

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FAQ about ITSM Administrator

1. What industry pays the highest salary for ITSM Administrator?

The Energy & Utilities industry offers the highest average compensation for ITSM Administrator roles, with salaries approximately 40% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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