upper level job

How much does a Contact Center Planning and Monitoring Analyst make in Kansas? The average Contact Center Planning and Monitoring Analyst salary in Kansas is $48,460 as of March 26, 2024, but the range typically falls between $41,420 and $55,450. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Contact Center Planning and Monitoring Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Planning and Monitoring Analyst Salary $35,010 KS March 26, 2024
25th Percentile Contact Center Planning and Monitoring Analyst Salary $41,420 KS March 26, 2024
50th Percentile Contact Center Planning and Monitoring Analyst Salary $48,460 KS March 26, 2024
75th Percentile Contact Center Planning and Monitoring Analyst Salary $55,450 KS March 26, 2024
90th Percentile Contact Center Planning and Monitoring Analyst Salary $61,814 KS March 26, 2024
25% $41,420 10% $35,010 90% $61,814 75% $55,450 $48,460 50%(Median) Didn’t find job title? Click
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Job Description

The Contact Center Planning and Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Contact Center Planning and Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Contact Center Planning and Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Contact Center Planning and Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Contact Center Planning and Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Contact Center Planning and Monitoring Analyst in Kansas

Career Path for this job

  1. This Job:

    Contact Center Planning and Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Agent Quality Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Contact Center Planning and Monitoring Analyst

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Location Avg. Salary Date Updated
Location Abbyville, KS Avg. Salary $47,029 Date Updated March 26, 2024
Location Abilene, KS Avg. Salary $46,775 Date Updated March 26, 2024
Location Admire, KS Avg. Salary $46,571 Date Updated March 26, 2024
Location Agenda, KS Avg. Salary $46,826 Date Updated March 26, 2024
Location Agra, KS Avg. Salary $46,826 Date Updated March 26, 2024
Location Albert, KS Avg. Salary $47,029 Date Updated March 26, 2024
Location Alden, KS Avg. Salary $47,029 Date Updated March 26, 2024
Location Alexander, KS Avg. Salary $47,029 Date Updated March 26, 2024
Location Allen, KS Avg. Salary $46,571 Date Updated March 26, 2024
Location Alma, KS Avg. Salary $46,571 Date Updated March 26, 2024

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