How much does an Insurance Claim Service Manager I make in Brockton, MA? The average Insurance Claim Service Manager I salary in Brockton, MA is $95,984 as of June 28, 2020, but the range typically falls between $89,586 and $101,742. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
About Brockton, Massachusetts According to the United States Census Bureau, the city has a total area of 21.6 square miles (56 km2), of which 21.5 square miles (56 km2) is land an....More
Brockton, Massachusetts area prices were up 1.6% from a year ago View the Cost of Living in Brockton, Massachusetts
Manages day-to-day service activities for one claim-related function in a contact center setting. Develops and implements claim servicing policies and procedures, and ensures that team members meet or exceed performance standards for quality and volume. Identifies opportunities for system and workflow improvements and recommends changes in operational processes. Ensures compliance with State Insurance Department regulations. May be responsible for reviewing and processing highly complex or high-value claims. May require a bachelor's degree in a related area. Typically reports to a manager or a head of department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2020 Salary.com)
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Includes base and annual incentives
3 + years experience
High School Diploma or Tech Certificate
3 - 5 years experience
5 + years experience
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