Computer Support Operations Shift Supervisor Salary in Massachusetts

The Computer Support Operations Shift Supervisor leads the operating and monitoring of computer equipment and delegates workflow as necessary. Supervises and monitors the computer operations of one or more shifts. Being an Computer Support Operations Shift Supervisor observes peripheral equipment and error messages displayed on the monitor of the terminal to identify faulty output or machine stoppage. Uses established procedures to perform routine tasks to maintain computer equipment and its peripherals. In addition, Computer Support Operations Shift Supervisor may require an associate degree in a related area. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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