IT Vendor Relations Specialist I Salary in Massachusetts

The IT Vendor Relations Specialist I assists vendor selection by reviewing and evaluating requests for proposals and contracts. Responsible for the day-to-day administration of technology vendor relationships and serves as the organization's point of contact to ensure smooth performance of operations. Being an IT Vendor Relations Specialist I develops dashboards, reports, and presentations to track vendor performance. Monitors compliance with service level agreements to ensure performance/quality metrics, responsibilities, and expectations are met. In addition, IT Vendor Relations Specialist I proactively identifies areas where performance is at risk and collaborates with vendors to establish service quality mitigation strategies. Appropriately escalates vendor product and service issues. Typically requires a bachelor's degree. Typically reports to a manager. Being an IT Vendor Relations Specialist I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as an IT Vendor Relations Specialist I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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