Operations Support Supervisor Salary in Massachusetts

The Operations Support Supervisor monitors accessibility of applications or services. Oversees staff in an organization's enterprise computer operations department. Being an Operations Support Supervisor establishes IT operating policies to mitigate risk. Assists with the implementation and maintenance of enterprise-wide system tools and ensures scalability. In addition, Operations Support Supervisor requires a bachelor's degree. Typically reports to a manager or head of a unit/department. The Operations Support Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as an Operations Support Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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