How much does an Outbound Sales Supervisor, Senior make in Massachusetts? The average Outbound Sales Supervisor, Senior salary in Massachusetts is $85,440 as of March 26, 2024, but the range typically falls between $73,040 and $99,220. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Outbound Sales Supervisor, Senior Salary | $61,750 | MA | March 26, 2024 |
25th Percentile Outbound Sales Supervisor, Senior Salary | $73,040 | MA | March 26, 2024 |
50th Percentile Outbound Sales Supervisor, Senior Salary | $85,440 | MA | March 26, 2024 |
75th Percentile Outbound Sales Supervisor, Senior Salary | $99,220 | MA | March 26, 2024 |
90th Percentile Outbound Sales Supervisor, Senior Salary | $111,766 | MA | March 26, 2024 |
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The Outbound Sales Supervisor, Senior monitors metrics and targets for call volume, sales, and timeliness. Supervises outbound call center operations and agents that sell products or services to new and existing customers. Being an Outbound Sales Supervisor, Senior implements sales and product training to update staff on product and service offerings, upsell techniques, scripts, operational policies, and procedures. Responds to escalated calls with remedies or solutions. In addition, Outbound Sales Supervisor, Senior prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Outbound Sales Supervisor, Senior supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as an Outbound Sales Supervisor, Senior typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
3 + years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Attleboro, MA | Avg. Salary $82,372 | Date Updated March 26, 2024 |
Location Barnstable, MA | Avg. Salary $83,236 | Date Updated March 26, 2024 |
Location Fitchburg, MA | Avg. Salary $83,707 | Date Updated March 26, 2024 |
Location Hyannis, MA | Avg. Salary $82,922 | Date Updated March 26, 2024 |
Location Leominster, MA | Avg. Salary $82,686 | Date Updated March 26, 2024 |
Location Malden, MA | Avg. Salary $88,026 | Date Updated March 26, 2024 |
Location Methuen, MA | Avg. Salary $83,864 | Date Updated March 26, 2024 |
Location Newton, MA | Avg. Salary $88,026 | Date Updated March 26, 2024 |
Location Revere, MA | Avg. Salary $88,026 | Date Updated March 26, 2024 |
Location Weymouth, MA | Avg. Salary $85,748 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Representative I - Outbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative II - Outbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Representative III - Outbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
About Massachusetts Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an are....More
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