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How much does a Software Technical Support Engineer I make in Massachusetts? The average Software Technical Support Engineer I salary in Massachusetts is $82,823 as of March 26, 2024, but the range typically falls between $72,423 and $95,103. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Software Technical Support Engineer I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Software Technical Support Engineer I Salary $62,954 MA March 26, 2024
25th Percentile Software Technical Support Engineer I Salary $72,423 MA March 26, 2024
50th Percentile Software Technical Support Engineer I Salary $82,823 MA March 26, 2024
75th Percentile Software Technical Support Engineer I Salary $95,103 MA March 26, 2024
90th Percentile Software Technical Support Engineer I Salary $106,283 MA March 26, 2024
25% $72,423 10% $62,954 90% $106,283 75% $95,103 $82,823 50%(Median) Didn’t find job title? Click
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Job Description

The Software Technical Support Engineer I creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion. Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers. Being a Software Technical Support Engineer I requires a bachelor's degree in area of specialty. Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. In addition, Software Technical Support Engineer I typically reports to a supervisor or manager. Working as a Software Technical Support Engineer I typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Job Openings for Software Technical Support Engineer I in Massachusetts

Career Path for this job

  1. This Job:

    Software Technical Support Engineer I

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    Intermediate Software Support Engineer

    2 - 4 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Software Technical Support Engineer I

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Location Avg. Salary Date Updated
Location Attleboro, MA Avg. Salary $79,834 Date Updated March 26, 2024
Location Barnstable, MA Avg. Salary $80,671 Date Updated March 26, 2024
Location Fitchburg, MA Avg. Salary $81,128 Date Updated March 26, 2024
Location Hyannis, MA Avg. Salary $80,367 Date Updated March 26, 2024
Location Leominster, MA Avg. Salary $80,138 Date Updated March 26, 2024
Location Malden, MA Avg. Salary $85,313 Date Updated March 26, 2024
Location Methuen, MA Avg. Salary $81,280 Date Updated March 26, 2024
Location Newton, MA Avg. Salary $85,313 Date Updated March 26, 2024
Location Revere, MA Avg. Salary $85,313 Date Updated March 26, 2024
Location Weymouth, MA Avg. Salary $83,106 Date Updated March 26, 2024