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Technical Client Support Representative I Salary in Massachusetts

Technical Client Support Representative I Salary in Massachusetts

How much does a Technical Client Support Representative I make in Massachusetts? The average Technical Client Support Representative I salary in Massachusetts is $42,300 as of March 26, 2024, but the range typically falls between $38,300 and $46,900. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Technical Client Support Representative I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Client Support Representative I Salary $34,658 MA March 26, 2024
25th Percentile Technical Client Support Representative I Salary $38,300 MA March 26, 2024
50th Percentile Technical Client Support Representative I Salary $42,300 MA March 26, 2024
75th Percentile Technical Client Support Representative I Salary $46,900 MA March 26, 2024
90th Percentile Technical Client Support Representative I Salary $51,088 MA March 26, 2024
25% $38,300 10% $34,658 90% $51,088 75% $46,900 $42,300 50%(Median) Didn’t find job title? Click
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Job Description

The Technical Client Support Representative I addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Provides basic technical support and assistance to customers via e-mail, phone, or chat. Being a Technical Client Support Representative I documents support interactions, including details of inquiries, complaints, comments, and actions taken. Provides customers with preventive maintenance and configuration recommendations. In addition, Technical Client Support Representative I possesses a basic understanding of the organization's products and services. Escalates more complex inquiries to a higher level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Technical Client Support Representative I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Job Openings for Technical Client Support Representative I in Massachusetts

Career Path for this job

  1. This Job:

    Technical Client Support Representative I

    0 - 1 years experience
    High School Diploma or Technical Certificate

  2. Up a level:

    Technical Customer Support Representative - Tier 2

    1 - 3 years experience
    High School Diploma or Technical Certificate

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Select a city to view specific salary and bonus information for Technical Client Support Representative I

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Location Avg. Salary Date Updated
Location Attleboro, MA Avg. Salary $40,777 Date Updated March 26, 2024
Location Barnstable, MA Avg. Salary $41,205 Date Updated March 26, 2024
Location Fitchburg, MA Avg. Salary $41,438 Date Updated March 26, 2024
Location Hyannis, MA Avg. Salary $41,049 Date Updated March 26, 2024
Location Leominster, MA Avg. Salary $40,933 Date Updated March 26, 2024
Location Malden, MA Avg. Salary $43,576 Date Updated March 26, 2024
Location Methuen, MA Avg. Salary $41,516 Date Updated March 26, 2024
Location Newton, MA Avg. Salary $43,576 Date Updated March 26, 2024
Location Revere, MA Avg. Salary $43,576 Date Updated March 26, 2024
Location Weymouth, MA Avg. Salary $42,449 Date Updated March 26, 2024

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New Hampshire

Technical Client Support Representative I Salaries in Portsmouth, New Hampshire

Rhode Island

Technical Client Support Representative I Salaries in Providence, Rhode Island

About Massachusetts    Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an are....More

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