Commercial Automotive Services Manager Salary in Maryland

The Commercial Automotive Services Manager assigns jobs within the service center and dispatches road and fleet service according to customer requests or established requirements. Manages the service staff to effectively meet customer requirements and minimize service related expenses. Being a Commercial Automotive Services Manager trains service technicians and conducts new hire orientation; schedules other training as required. Makes recommendations for hiring, firing and disciplining of service techs. In addition, Commercial Automotive Services Manager ensures that company policies are being followed with regard to safety, DOT and established operating procedures. May require a bachelor's degree in area of specialty and 4-6 years experience with extensive knowledge of auto repair and shop management skills, including scheduling, inventory purchasing, expense control and customer service. Typically reports to a store manager. The Commercial Automotive Services Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. Working as a Commercial Automotive Services Manager typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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