How much does a Customer Care Manager make in Maryland? The average Customer Care Manager salary in Maryland is $103,400 as of March 26, 2024, but the range typically falls between $91,100 and $117,800. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Care Manager Salary | $79,901 | MD | March 26, 2024 |
25th Percentile Customer Care Manager Salary | $91,100 | MD | March 26, 2024 |
50th Percentile Customer Care Manager Salary | $103,400 | MD | March 26, 2024 |
75th Percentile Customer Care Manager Salary | $117,800 | MD | March 26, 2024 |
90th Percentile Customer Care Manager Salary | $130,910 | MD | March 26, 2024 |
Regional Director, Customer Care
Zenith American - Las Vegas, NV
Mercy Flights Inc - Medford, OR
Manager, Care Management -Outpatient Services
Altais - Oakland, CA
Altais Health Solutions - Oakland, CA
The Customer Care Manager establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Being a Customer Care Manager make recommendations for changes to products or services based on customer feedback and requests. Monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. In addition, Customer Care Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Care Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Care Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Dundalk, MD | Avg. Salary $103,035 | Date Updated March 26, 2024 |
Location Abell, MD | Avg. Salary $111,053 | Date Updated March 26, 2024 |
Location Aberdeen, MD | Avg. Salary $100,930 | Date Updated March 26, 2024 |
Location Aberdeen Proving Ground, MD | Avg. Salary $101,531 | Date Updated March 26, 2024 |
Location Abingdon, MD | Avg. Salary $101,030 | Date Updated March 26, 2024 |
Location Accident, MD | Avg. Salary $89,704 | Date Updated March 26, 2024 |
Location Accokeek, MD | Avg. Salary $111,354 | Date Updated March 26, 2024 |
Location Adamstown, MD | Avg. Salary $108,948 | Date Updated March 26, 2024 |
Location Allen, MD | Avg. Salary $106,543 | Date Updated March 26, 2024 |
Location Andrews Air Force Base, MD | Avg. Salary $111,554 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Service Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative IV | Experience 5 - 7 | EducationHigh School | Salary Compared to This Job |
About Maryland Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the....More
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