How much does a Customer Service Center Forecasting/Optimization Supervisor make in Maryland? The average Customer Service Center Forecasting/Optimization Supervisor salary in Maryland is $78,490 as of March 26, 2024, but the range typically falls between $67,190 and $91,790. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $56,902 | MD | March 26, 2024 |
25th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $67,190 | MD | March 26, 2024 |
50th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $78,490 | MD | March 26, 2024 |
75th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $91,790 | MD | March 26, 2024 |
90th Percentile Customer Service Center Forecasting/Optimization Supervisor Salary | $103,899 | MD | March 26, 2024 |
DENTAL CALL CENTER/Customer Service Representative
Hire Reactor - Folsom, CA
Tiburcio Vasquez Health Center - Hayward, CA
Customer Service / Accounts Receivable Specialist
OPTIMUM PROFESSIONAL PROPERTY MANAGEMENT INC. - Irvine, CA
Call Center Customer Service Representative
IntelliPro Group Inc. - Nashville, TN
The Customer Service Center Forecasting/Optimization Supervisor is responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Leads contact center scheduling function daily activities. Being a Customer Service Center Forecasting/Optimization Supervisor provides recommendations for improving contact center scheduling and operations. Coordinates with management to forecast headcount needs and develop staffing plan. In addition, Customer Service Center Forecasting/Optimization Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Service Center Forecasting/Optimization Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Customer Service Center Forecasting/Optimization Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
4 - 7 years experience
Bachelor's Degree
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Dundalk, MD | Avg. Salary $78,182 | Date Updated March 26, 2024 |
Location Abell, MD | Avg. Salary $84,266 | Date Updated March 26, 2024 |
Location Aberdeen, MD | Avg. Salary $76,585 | Date Updated March 26, 2024 |
Location Aberdeen Proving Ground, MD | Avg. Salary $77,041 | Date Updated March 26, 2024 |
Location Abingdon, MD | Avg. Salary $76,661 | Date Updated March 26, 2024 |
Location Accident, MD | Avg. Salary $68,067 | Date Updated March 26, 2024 |
Location Accokeek, MD | Avg. Salary $84,495 | Date Updated March 26, 2024 |
Location Adamstown, MD | Avg. Salary $82,669 | Date Updated March 26, 2024 |
Location Allen, MD | Avg. Salary $80,844 | Date Updated March 26, 2024 |
Location Andrews Air Force Base, MD | Avg. Salary $84,647 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Supervisor | Experience 3 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Analyst III | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Assistant | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Contact Center Traffic and Scheduling Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
About Maryland Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the....More
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