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How much does a Help Desk Technician I make in Maryland? The average Help Desk Technician I salary in Maryland is $51,000 as of March 26, 2024, but the range typically falls between $46,000 and $56,600. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Help Desk Technician I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Help Desk Technician I Salary $41,448 MD March 26, 2024
25th Percentile Help Desk Technician I Salary $46,000 MD March 26, 2024
50th Percentile Help Desk Technician I Salary $51,000 MD March 26, 2024
75th Percentile Help Desk Technician I Salary $56,600 MD March 26, 2024
90th Percentile Help Desk Technician I Salary $61,699 MD March 26, 2024
25% $46,000 10% $41,448 90% $61,699 75% $56,600 $51,000 50%(Median) Didn’t find job title? Click
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Job Description

The Help Desk Technician I identifies, researches and resolves routine technical problems of low complexity. Provides support to end users for basic computer, application, system, device, access and hardware issues. Being a Help Desk Technician I documents, tracks, and monitors the problem using applicable systems and tools. Responds to telephone, email and on line requests for technical support. In addition, Help Desk Technician I may coordinate with other teams or departments to resolve user problems. May perform password re-sets for users. May require an associate's degree or its equivalent. Typically reports to a supervisor. Being a Help Desk Technician I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Job Openings for Help Desk Technician I in Maryland

Career Path for this job

  1. This Job:

    Help Desk Technician I

    0 - 1 years experience
    Associate's Degree

  2. Up a level:

    Help Desk Technician II

    1 - 3 years experience
    Associate's Degree

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Select a city to view specific salary and bonus information for Help Desk Technician I

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Location Avg. Salary Date Updated
Location Dundalk, MD Avg. Salary $50,833 Date Updated March 26, 2024
Location Abell, MD Avg. Salary $54,788 Date Updated March 26, 2024
Location Aberdeen, MD Avg. Salary $49,794 Date Updated March 26, 2024
Location Aberdeen Proving Ground, MD Avg. Salary $50,091 Date Updated March 26, 2024
Location Abingdon, MD Avg. Salary $49,844 Date Updated March 26, 2024
Location Accident, MD Avg. Salary $44,256 Date Updated March 26, 2024
Location Accokeek, MD Avg. Salary $54,937 Date Updated March 26, 2024
Location Adamstown, MD Avg. Salary $53,750 Date Updated March 26, 2024
Location Allen, MD Avg. Salary $52,563 Date Updated March 26, 2024
Location Andrews Air Force Base, MD Avg. Salary $55,036 Date Updated March 26, 2024

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